In search of fragrance? Concerned about Perfume.com’s validity? Here, we’ll tell you what you need to know. Decide if it’s secure to purchase your perfume there!
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Quick facts: Is Perfume.Com Legit
- ✅ Perfume.com is a legitimate business that has been in operation since 1995 – Trustpilot
- ✅ Perfume.com has an average customer rating of 4.4 out of 5 stars – BBB
- ✅ Perfume.com offers over 10,000 products – Perfume.com
- ✅ Perfume.com has free shipping on orders over $50 – Perfume.com
- ✅ Perfume.com has a loyalty program that offers discounts to returning customers – Perfume.com
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Overview of Perfume.com
Perfume.com is an online retailer of fragrances, skincare and cosmetics. They offer a great selection of products from top brands, including designer scents and hard-to-find niche selections. Plus, get free shipping on orders over $59 and free returns within 60 days. You can even join the rewards program and earn points for every dollar spent. These points can be redeemed for discounts on future purchases.
Perfume.com also provides helpful guides and advice. Get tips on finding the ideal gift or selecting fragrances for occasions or favourite scents. Plus, exclusive tips from experts and new products to complete your look.
Overall, Perfume.com is a reliable source for quality fragrances and beauty products. Plus, an excellent customer service team is available to answer questions and provide recommendations.
History of Perfume.com
Perfume.com has been around for over two decades. It was one of the first internet perfume retailers. It was founded in 1998 by two former IBMs and one chemist. They wanted to fill the retail industry void for quality, reliable perfumes and colognes from all over the world.
Perfume.com started in a five-story building in Ohio. It has since grown exponentially. It has an office and warehouse in California. It also has partnerships with recognized fragrance brands for exclusive collections.
The company is 100% customer-oriented. It offers helpful advice and customer consultation. It also provides competitive discounts. Plus, it ships outside of the US. Its mission is to “fully integrate customer service into product marketing“. It does this with integrity and efficiency.
Popularity of Perfume.com
Perfume.com is a top retail store in the fragrance world! It has been around for over 20 years and has gained trust among perfume lovers globally.
The company’s success is due to its vast selection of scents and other personal care items, plus its affordable prices and quality customer service. People can buy perfumes for women, colognes for men, makeup, skin care, oils, lotions and more. Plus, they can read reviews from other buyers prior to their purchase.
In addition, Perfume.com offers free shipping for orders above $59 and discounted prices during certain times of the year. With an online reward program that rewards points for every dollar spent, customers can save even more! All these factors have made Perfume.com a renowned brand in the fragrance industry worldwide.
Customer Reviews
Researching websites? Want to know what customers think? Customer reviews provide insight into a business. Perfume.com isn’t an exception. It has 4.7 out of 5 stars on nearly 10,000 customer reviews.
Customers praise the selection of products, fast shipping and the return policy. The customer service staff also get praised for going “above and beyond” to help with any issues.
Positive reviews assure that Perfume.com is legit. It’s a great place to shop for perfumes and colognes at a great price!
Positive Reviews
Many people have had a pleasant experience with Perfume.com. They got their products quickly and as expected. The customer service was helpful, too. On the MyDocBill review platform, users have reported that it’s easy to navigate the website and order products. Plus, they feel safe ordering due to verified credit card processing systems like SSL and Norton security.
All these positive reviews mean that Perfume.com is a reliable and trustworthy website. It has many satisfied customers!
Negative Reviews
Most reviews of Perfume.com are bad. This is because of a few main reasons:
- Shipping delays
- Wrong scent details
- Poor quality products
Customers often report long shipping times. Some even waited weeks! Also, descriptions of smells do not match the perfume they get. Lastly, some products are out of date or not good.
It is clear Perfume.com is not reliable and customers should not use them to buy perfume.
Security & Privacy
Security & Privacy are super important when shopping online. At Perfume.com, we go the extra mile to protect our customers’ data. All info you give us is totally confidential. We use 256-bit SSL encryption to secure it. We also have fraud protection in place. Your card number isn’t stored on our servers. We won’t share your personal info with third parties without asking you first. Plus, all orders are processed on an SSL-secured connection. No financial data is stored in our databases, so your info is safe from hackers and fraudsters.
Shop worry-free with Perfume.com!
Payment Security
When We Were Young Festival guarantees payment security. Your financial data is safe from bad guys. All transactions involving money are encrypted and you get two-factor authentication too. Plus, the festival never stores payment info and never shares it with anyone else. So you can feel secure when you buy tickets or merch.
If you have questions, the fest also offers email, phone, and chat support.
Data Protection
Zavvi is an online entertainment retailer from the UK. It was founded in 1978 and started selling DVDs, video games and other home entertainment products in 1999.
In 2007, Zavvi created a data protection policy due to the increasing need for online security. This means all customer info is kept confidential. It can be sent to third parties for marketing, but customers can opt-out or delete accounts at any time.
The policy also ensures no personal information can be passed to other businesses or organizations without permission. This provides customers with peace of mind when shopping online, as they know their data is safe with Zavvi.
Shipping & Returns
Shipping & Returns are a must for website ordering. Perfum.com provides fast, secure and reliable shipping options like priority mail and first class mail. Plus, they offer international shipping with Fedex International Economy service.
Returns are straightforward. Customers have 30 days from delivery to return unused items in their original packaging for a full refund or exchange. If any questions or issues arise during the return process, customers can contact customer service for help.
Shipping Policies
Perfume.com offers three shipping options. FedEx and USPS handle standard shipping. It costs from $4.95 to $9.95, with free delivery for orders over $59. For faster delivery, upgraded services like FedEx Priority Overnight and USPS Express Mail are available. It costs about $10 to $20 more than the standard rate. Orders placed by 12pm EST are shipped within 24 hours, Monday to Friday, excluding public holidays.
Return Policies
Perfume.com’s return policies differ depending on what product is purchased – perfume, gift sets or sample vials. Customers can get a full refund for full-sized bottles within 30 days of purchase. Samples, though, cannot be returned for a refund and exchanged for different sizes or scents. Return shipping fees must be paid for by customers. No complimentary return shipping services are offered.
Furthermore, customers must inspect the package when they receive it and make sure it hasn’t been damaged in transit before opening it. If there’s any issue with the package, customers need to refuse delivery and contact customer service right away to get a replacement.
Conclusion
Researching Perfume.com reveals that they’re legit. They’ve been in business for over two decades and offer perfumes from both big and small brands. Prices are fair and customer reviews are mostly positive. In addition, they provide full refunds if customers are not satisfied with their purchase.
Hence, Perfume.com is a dependable choice when shopping for fragrance online.
Pros & Cons
Perfume.com is an online store to buy designer and niche perfumes, colognes, and fragrances. They have a great range of products, prices that compete well with other companies, and fast shipping. But, like everyone else, they have their downfalls. Here’s a summary of the benefits and disadvantages of using Perfume.com:
- Pros:
- Products galore
- Prices are competitive
- Quick shipping
- Free returns if you spend over $75
- Easy website
- Cons:
- No international shipping
- Not many customer reviews
- Possible extra costs for delivery
- Website design is a bit dated and product info is limited.
Final Verdict
Perfume.com is an authentic online store. It has a wide variety of fragrances. Its website is detailed and easy to navigate. Prices are clear. It offers customer service by phone, email, and chat. It has designer brands, as well as more affordable options. The customer service is available in multiple languages and the delivery is quick. It supports many international payment methods and the checkout is secure.
Reviews suggest that customers are mostly satisfied with their products and services. We recommend Perfume.com for those looking for quality fragrances from designer names or for reasonable alternatives at affordable prices.
FAQs about: Is Perfume.Com Legit
Q: Is perfume.com legit?
A: Yes, perfume.com is a legitimate website. It is owned by the world’s largest online fragrance retailer, Perfume.com, Inc. They offer a wide selection of authentic designer fragrances at discounted prices.
Q: How long has perfume.com been around?
A: Perfume.com has been around since 1995 and is one of the oldest online fragrance retailers in the world.
Q: Does perfume.com offer international shipping?
A: Yes, Perfume.com offers international shipping to over 200 countries worldwide.