Is Zoro Legit? Uncovering the Truth Behind the Popular Online Store

Curious ’bout Zoro? One of the top online stores. Is it a safe place to shop? Uncover the truth with this in-depth article. Find out what makes Zoro a trusted retailer. Get all the juicy details here!

Quick facts: Is Zoro Legit

  • ✅ Zoro is a top rated online supplier for businesses, having over 1 million products and reviews from over 300,000 customers – G2
  • ✅ Zoro is rated as an A+ business by the Better Business Bureau
  • ✅ Zoro has received a 4.5/5 stars rating on Trustpilot with over 16,000 reviews
  • ✅ Zoro has saved customers an average of 20-30% on their purchases – Yelp
  • ✅ Zoro’s customer satisfaction rate is 97.3% – Seller Ratings
  • Introduction

    Zoro is a popular online shop. It has customers from the US, Canada, Japan, and Germany. Is Zoro a legit business? This guide will show you all you need to know!

    We’ll look at their shipping, customer service, product selection, and payments. This way, you can decide if buying from Zoro is the right choice. Read this guide to discover the truth about Zoro, and how to spot any scams.

    Overview of Zoro

    Zoro is an online store that stocks a wide range of products for many industries. These include industrial, scientific, manufacturing and more.

    Zoro offers Express Passport to make purchasing easier and faster. Customers can store their shipping address and payment info on the website. They can also track orders in real-time for better control over their online shopping journey.

    To save time, customers can click the Express Passport logo next to the product they want to buy. This will fill in their info with one click. Zoro’s secure encryption ensures customers have peace of mind when using Express Passport.


    Zoro is an American B2B industrial supplier established in 2011. Its mission? To give businesses and consumers an e-commerce platform. Now it serves 6 million customers with over 1 million products from almost 800 leading brands. Its headquarters are in Buffalo Grove, Illinois, and it has offices across the US and Europe, making Zoro a global business.

    Supply Zone was the company’s original name. In 2018, W.W. Grainger Inc., another Fortune 500 industrial supply company, acquired it. Since then, it has seen steady expansion. It now offers

    • electrical supplies
    • office furniture
    • janitorial supplies
    • safety equipment
    • and more

    Zoro also puts great emphasis on customer service. It guarantees fast delivery times for orders placed before 3:00 PM on weekdays.

    Founded in 2011

    Hempworx was born in 2011 and has since become a leading producer of hemp-based products. It was created to give consumers top-notch, organic CBD oil and other items made out of hemp. Hempworx stocks a wide selection of CBD oil and hemp-infused goods grown, processed, and produced in the US.

    The company works with medical experts to make sure all their products are safe and effective. Plus, they provide educational materials on how to use their products safely and how hemp can help people reach the best health. And their customer service team is always on-hand to answer customers’ queries on their product line and best usage for specific needs.

    Acquired by Grainger in 2018

    In 2018, popular industrial supplies and tools store Zoro was taken over by Fortune 500 company Grainger. This was done to improve the Quality of Service that Zoro offered, which was already customer friendly and performance-driven.

    Thanks to this acquisition, Zoro now has access to expertise and resources from Grainger’s family of brands. This helps them serve their customers better. Product availability and delivery time also improve due to more efficient supply chains. Quality assurance is also improved as products go through extra safety checks.

    Customers now get extended warranty coverage on many products and added purchase protection programs.


    Reputation is vital to business. It can be a deciding factor when people are thinking of buying from an online store. Zoro has a good reputation, and customers feel more confident when shopping there. They provide high-quality products, good customer service and great prices.

    Information about the products is easy to access on their website. Reviews, testimonials, and customer service all help potential customers get an idea of what to expect. Zoro also provides secure payment options and top-notch encryption technology to protect consumer data and prevent fraud. These factors make Zoro a legitimate and trustworthy business for many customers.

    Customer reviews

    Customer reviews are key for judging if an online store is legit. To find out what customers think about a particular store, read their reviews. These provide an honest and unbiased take on the reliability and quality of the goods or services.

    Reviews also help you learn about the customer service, return policies, delivery times, and the overall experience of customers who bought something. It is essential to take customer reviews into account when assessing an online store’s rep, as they give valuable insight into whether or not to trust them with your money.

    BBB rating

    The Better Business Bureau (BBB) helps make sure the marketplace is fair. Consumers can research businesses before spending money. Zoro earned an A+ rating from the BBB, the highest rating. This score is based on customer service, reputation, the time the company has been operating, and complaints. With such a high rating, customers can trust that their money is well-spent when shopping at Zoro.


    Security and Safety-Is Zoro Legit? Uncovering the Truth Behind the Popular Online Store

    Security is essential when shopping online. Zoro takes it seriously. They use HTTPS protocol to encrypt customer data and two-factor authentication for extra precaution. Plus, they partner with top payment gateways like PayPal and Mastercard SecureCode. Zoro follows the GDPR regulations of the European Union to fully protect customer data. Customers can confidently buy from Zoro knowing their privacy and personal information are safe.

    Payment methods

    Shopping with Zoro? Payment options aplenty! Major credit cards like Visa, Mastercard, AmEx and Discover accepted. PayPal and Payoneer too! Spend $100+ and take advantage of payment deferment through Affirm. Plus, financing options tailored to suit customers needs: Private Label Card, Lines Of Credit and Business Leasing programs.

    Transactions secure and protected. Data encryption and fraud protection systems keep customer info safe and sound.

    Data protection

    Data protection is super important when it comes to online business. Companies must make sure customers feel secure when entering their personal data. To check if the online retailer is protecting your details, look out for a privacy policy and security features such as SSL encryption.

    Famous retailer Zoro is dedicated to customer data protection. They take extra steps to keep data secure and confidential. For example, SSL encryption is used on pages where customers enter sensitive information. Plus, any personal info in their database is guarded by firewalls. Zoro also has a Privacy Policy that explains how they use customer data and are compliant with GDPR.


    Research proves: Zoro is legit! They offer 4 million products, great customer service, competitive prices and a rewards program. Plus, their parent company W.W. Grainger is a leader in industrial distribution. Reviews from customers say their products are reliable and good quality.

    So, if you want industrial supplies and tools at good prices, Zoro is the way to go! Buy with confidence – you won’t regret it!

    Pros & cons of Zoro

    Zoro is an online store with a huge array of home improvement supplies, tools, and industrial equipment. Plus, they carry products from thousands of brands – both big and small. Shopping at Zoro has some great benefits – like free shipping on orders over 50 bucks. Not only that, but customers have the option to pay via PayPal for orders under $499, or finance orders over $499. Plus, Zoro has a 14 day return policy for unused items in original packaging.

    The downside? Finding items can be tough due to the vast selection. Also, delivery times can be slow, which can be a bummer if you need things ASAP. Buyers should consider all the pros and cons before making a purchase from Zoro to get the best value.

    FAQs about: Is Zoro Legit

    Q: Is Zoro a legitimate business?

    A: Yes, Zoro is a legitimate business that offers a wide variety of products for business and industry, ranging from safety supplies to cleaning equipment and more.

    Q: How long has Zoro been in business?

    A: Zoro has been in business since 2011 and continues to be a leader in providing quality products and services.

    Q: How can I contact Zoro?

    A: You can contact Zoro through their website at or by calling their customer service line at 855-289-9676.