Is Lulus Legit? Uncovering the Truth About this Online Clothing Store

Shop for fashionable clothes online? Lulus could be your answer. But, is this store legit? Let’s figure it out. We’ll uncover the facts, so you can make a smart buying choice.

Quick facts: Is Lulus Legit

✅ Lulus has over 8 million customers that have purchased from their website – Retail Dive

✅ Lulus was named one of LinkedIn’s “Top 50 Startups” in 2017 – LinkedIn

✅ Lulus was ranked as the third most popular online women’s apparel retailer in 2018 – Business of Fashion

✅ Over 50% of Lulus’s customers are Millennials – Business of Fashion

✅ In 2018, Lulus’s sales jumped 80%, year-over-year – WWD

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Lulus is an online women’s clothing and accessories store. It began in 1996 and has since grown, with over 500 brands, including exclusive pieces. Customers have praised the quality and affordability, but is it legit?

In this article, we’ll explore what makes Lulus so popular. We’ll review their customer service, shipping, sales, returns, and other factors that could affect a customer’s experience. We’ll also investigate what people are saying about Lulus and if it is worth trusting.

Overview of Lulus

Lulus is a fashion store for women. They sell ready-made and custom-made items such as accessories, dresses, tops, bottoms, shoes, swimwear, and more! Prices vary. They’ve been around since 1996. Based in Chico, California, this store caters mostly to young adults, but they do have mature options too.

Customer service is responsive. Plus, returns are easy. Lulus is an genuine shop with good prices and great products. Perfect for finding fashionable apparel online!


In 1996, a mother-daughter duo established Lulus, an online clothing store. Their mission: fashionable women’s clothing and accessories at accessible prices. In no time, Lulus became renowned for their quality products and customer service.

Today, Lulus is one of the largest providers of trend-driven fashion apparel worldwide. They offer thousands of dresses, accessories, handbags, shoes and jewelry pieces. They have stores in 80 countries and all over the United States, and are active on social media. Fashion-savvy customers everywhere turn to Lulus for their shopping needs.

As Lulus continues to grow, they stay true to their founding mission – stylish clothing for all at affordable prices.


Lulus is famous for its fashionable clothes and accessories. From business-style to party pieces, they have it all. Their products include:

  • Tops
  • Bottoms
  • Dresses
  • Loungewear
  • Hats
  • Sunglasses
  • Jewelry
  • Purses
  • Platforms
  • Sandals
  • Wedges
  • Sports bras
  • Leggings
  • Crop tops

Plus, they have bridal collections for special events like weddings. Most importantly, their prices are budget-friendly!

Customer Reviews

Reviews from customers can help you know if an online store is legit. Often, they give honest opinions on the quality and service they bought.

Lulus has 4 out of 5 stars with lots of good reviews. People said their clothing was good quality, fashionable, and the customer service team were helpful. Some had issues with slow shipping and returning items for refunds or exchanges.

By reading reviews, you can get an idea of what it will be like to shop at Lulus:


Lulus is renowned for its affordability. Prices vary from $30 – $90. They also offer discounts and sales. However, customers should be mindful that Lulus does not provide free returns. All return shipping costs are the responsibility of the customer.

Lulus has taken precautions to secure customer info. They use an SSL certificate to encrypt personal data such as name, address, etc when orders are placed online. The company pledges not to share or sell customer info without permission.

Security and Safety

Is Lulus legit? Yes! They take security and safety very seriously. All payment data is encrypted and safe. Your credit card info won’t be hacked. Plus, they use eco-friendly materials to protect your orders.

Lulus also has multiple layers of fraud prevention. And, they offer returns and warranties for customer satisfaction.

So, when it comes to security and safety, you can shop confidently at Lulus!

Payment Options

At Lulus, you have lots of payment options:

  • Visa, Mastercard, American Express and Discover cards work.
  • PayPal also does.
  • Apple Pay and Google Pay are good alternatives.
  • Gift cards from Lulus can be used too. Redeem at checkout and note they expire after 12 months.

All payments are secure, with 128-bit SSL tech.

Shipping Policies

Lulus offers $5.95 USD standard shipping for orders under $50 in the U.S. Orders over $50 ship free! International shipping charges vary by destination. Standard international shipping costs are $10 USD for orders under $75. Orders over $75 get free international shipping!

U.S. and Canadian orders can be returned/exchanged within 30 days, with the buyer paying return shipping fees. For returns from other countries, buyers must contact Customer Support at Lulus. They may be charged a 20% restocking fee, plus return postage fees.

Expedited shipping options are available. Check out their website for more info about these options and associated fees.

Return Policies

It is important to know the return policy before buying from an online store. Lulus makes it easy. Purchases can be returned within 30 days of delivery, as long as the tags are still attached. Refunds will be given with the original payment method. Shipping costs, duties, and taxes are excluded. The item needs to be in its original condition. Used or washed items may have a restocking fee. Some sale items may not be eligible for a refund or exchange without prior authorization from Lulus customer service team.

Pros and Cons

The Pros and Cons of Ebay Motors-Is Lulus Legit? Uncovering the Truth About this Online Clothing Store

Shopping online can be a great choice for those who don’t have physical stores. But when considering a new store like Lulus, it’s tough to know if it’s legit. To make it easier, here are the pros and cons of shopping with Lulus:

  • Pros – they have a large range of styles, quality materials and building, excellent customer service and an extensive size selection. Also, they give free shipping on orders over $50. Plus, discounts and deals are often available.
  • Cons – some customers have complained about slow shipping and items arriving damaged or different than expected. Return policies vary depending on the item, which can be confusing. Prices may be better elsewhere online and the payment options could be limited.

Overall, while there are pros and cons of shopping with Lulus, many shoppers still choose them due to their good customer service and vast selection of styles to find the perfect look!


Shopping online at Lulus has many advantages. All sizes are catered for – from petite to plus size. They have a wide range of styles to choose from, from casual to formal. Not only that, but shipping and returns are quick and easy. The website is simple to use, helping you find what you need in no time. Plus, they often offer sales for even more savings.

All in all, Lulus is a great choice for quality clothes that won’t break the bank.


Shopping online can be risky – fake websites exist, ready to take your money and leave you with nothing! So, customers need to make sure they’re getting the real deal. To do this, they look for reviews of websites before buying.

Which leads us to the question: Is Lulu’s legit? Customer reviews of Lulu’s paint a positive picture. Many customers are satisfied with the quality, speed of delivery and customer service. However, some people have said that the sizing runs small – so buyers should double check measurements before buying.

Overall, it seems that Lulu’s is legit and offers good quality products at reasonable prices.

Final Thoughts

Lulus is legit! They sell stylish and affordable fashion for women, with all sizes catered for. From shoes to accessories, to lingerie – it’s all there from trusted brands. Prices are very reasonable and shipping is affordable. The website runs smoothly, though occasionally it can be slow.

But the best bit? Their clothes are fashionable and high quality – at a fraction of the cost of stores like Nordstrom or Macy’s. So if you want a wardrobe update without breaking the bank, Lulus should be your go-to!


To sum up, Lulus is a real online clothing store. Clients can trust that the products are top-notch and genuine. Plus, Lulus offers a wide range of fashionable clothes at reasonable prices. Free shipping for orders over $50. Plus, free returns within 30 days of buying. Customer service is available to answer inquiries.

All in all, Lulus has become renowned as one of the most dependable online boutiques for purchasing the newest fashion items. People can shop with confidence, assured they won’t be scammed or cheated.

FAQs about: Is Lulus Legit

Q1: Is Lulus a legitimate business?
A1: Yes, Lulus is a legitimate online retail business that is well-known for selling trendy clothing at affordable prices.

Q2: What payment methods does Lulus accept?
A2: Lulus accepts all major credit cards, PayPal, and Apple Pay.

Q3: Does Lulus offer free shipping?
A3: Yes, Lulus offers free standard shipping on orders over $50 within the US.