Is Fanatical Legit? Uncovering the Truth Behind the Shopping Site

Seeking a simple, cheap way to acquire your most wanted tech gizmos? Look no further! is an online shop that vows to bring quality goods at low costs. But is legit? Read on to discover the answer.

Quick facts: Is Fanatical Legit

  • ✅ Fanatical is one of the top digital download stores, with more than 20 million customers served in 2020 (Statista).
  • ✅ Fanatical is rated as the #1 digital games retailer and the #1 Steam Keys retailer on Trustpilot (Trustpilot).
  • ✅ 98% of customers rate Fanatical’s customer service as excellent (Trustpilot).
  • ✅ Fanatical is a white-label partner of major gaming industry distributors, providing customers with access to the latest releases (Fanatical).
  • ✅ Fanatical offers a wide selection of game bundles, with discounts of up to 95% (Fanatical).
  • Introduction

    Fanatical is an online store with games, subscriptions and digital software. They promise the best prices and fast downloads. But, customers think it’s a scam. To help shoppers decide, this article will take a closer look at Fanatical. We’ll research customer reviews, cost and products, website policies, customer service, accepted payment methods and security measures. That way, we can get a full view of buying from Fanatical.

    Overview of Fanatical

    Fanatical is an online shopping platform that offers great prices on digital video games, gaming keys, and software. It was founded in 2012 by GameStop. Fanatical is a safe, dependable spot to buy products from trusted brands like Microsoft, EA Games, and more. The site also has Promotional Deals like the “Dragon’s Dogma Bundle” and “Dirt Rally 2 Bundle”.

    You can purchase over 6,000 PC games in the form of game keys. These keys are redeemable on platforms such as Steam and Origin. If you have any questions or concerns, Fanatical has 24/7 customer service through its website or email. Furthermore, the site is verified by Payment Card Industry Data Security Standard (PCI DSS), meaning all confidential info is safely processed.

    Customer Reviews

    Customer reviews are beneficial for businesses. Fanatical isn’t an exception. It shows how people are satisfied.

    Possible customers can check the discounts and fast delivery times. They have a good reputation for customer service. They help users promptly and effectively. Reviews are positive and show customers enjoy the products and prices.

    Therefore, customer reviews demonstrate Fanatical is dependable and efficient at giving a great shopping experience for gamers.

    Review of Trustpilot

    Trustpilot reviews can offer potential customers valuable insight into Fanatical. Established in 2007, Trustpilot is an online platform for customers to share their experiences with companies.

    Trustpilot reviews are known to be reliable, as they have guidelines to meet. Before a review is posted, it is pre-moderated. Meaning, it must meet criteria. Reviews must have at least 15 words, no profanity, and no personal info. Also, the reviews cannot be faked or incentivized. Thus, they are a great source of feedback about Fanatical and its products.

    Review of Sitejabber

    Reviewing Sitejabber can help research the legitimacy and reputation of Fanatical. It’s an online shopping site. People who have purchased from Fanatical submit reviews to Sitejabber. These reviews give info about the goods, services, and overall experience when shopping.

    The ratings on Sitejabber come from customer reviews and a star system from 1-5. Plus, Sitejabber includes other info such as when the review was submitted and if it’s from a verified person.

    This data from Sitejabber helps decide if Fanatical is worth buying from. But, no review platform is perfect. So, it’s smart to look at other sites before making a purchase.

    Review of Reddit

    Reddit is a great source for customer feedback on companies, products, and services. Fanatical has mostly positive reviews on Reddit, although some people have raised concerns.

    People have commented positively on subreddits like /r/PCgamingdeals, praising the discounts and customer service team. Generally customers feel they get good quality games at an affordable price. However, there are a few cases of people receiving defective products or not receiving orders on time.

    Security & Privacy

    Fanatical is devoted to protecting its customers. Encryption tech is used to keep all web data sent, like passwords, payment info, orders etc. safe. SSL protocol builds a secure connection b/w customer’s pc and Fanatical’s servers to secure data exchange. All customer data is stored in secure databases, locked from unauthorized access. Lastly, customers get a Transaction Guarantee to guard against fraudulent charges.

    Payment Security offers customers payment security. Different payment methods, including Visa, MasterCard, American Express, and PayPal, can be used securely. The website is PCI compliant. This means customer data is encrypted before being sent online, keeping it safe.

    Additionally, has a third-party GeoTrust certificate. It verifies the company’s security practices, identity validation, and authentication procedures.

    Customers must still be cautious when making purchases on this website. There may be risks due to a lack of regulation or oversight from governing bodies like the Better Business Bureau or Consumer Reports.

    Data Protection

    Data Protection is an essential part of Fanatical’s pricing process. Fanatical takes strong steps to keep all customer data safe. This involves encryption technology, secure access methods, and verifying personnel can handle customer data.

    If a user cancels an order or returns a product, payment is refunded in 3-5 business days. The website makes it easy to track orders and keep up-to-date with product availability and pricing info. This offers customers added assurance that they can shop safely at Fanatical and get their products quickly.

    Pricing & Discounts

    Reviews-Is Fanatical Legit? Uncovering the Truth Behind the Shopping Site

    Paying attention to Pricing & Discounts when shopping at Fanatical is important. All prices are in USD. Taxes and shipping rates will depend on the customer’s location. Fanatical offers regular discounts and sales to reduce costs of popular titles, bundles, expansions, and collections.

    The “Timely Deals” section updates daily with new discounts. Plus, customers can find coupon codes for discounts during holidays like Black Friday or Cyber Monday. Buying directly from Fanatical supports developers and publishers more than other digital retailers. Up to 70% of a purchase can go back to them!

    Price Comparison

    Price comparison is essential when you shop online. Comparing prices from multiple stores can be difficult. makes it easy and convenient, with their Price Plus Promise. They guarantee the lowest price with a 110% Price Beat Guarantee. If you find a lower price within 14 days after buying from Fanatical, you can ask for a refund that’s up to 110% of the difference between your original purchase and the cheaper one. This generous price match promise helps make Fanatical Legit when it comes to online shopping.

    Discounts & Promotions

    Fanatical offers ever-changing discounts and promotions. Customers must stay updated to fully benefit. Sign up for their newsletter to be the first to know about new sales, coupons and discounts.

    Fanatical also features regular sales on certain products or franchises – customers can buy several games from the same series at a reduced rate. Moreover, customers can purchase bundles of games for even bigger discounts. This makes Fanatical a dependable place to find PC gaming deals online.

    Customer Service

    Customer Service is crucial for a successful shopping site. It’s important customers feel their queries and issues are taken seriously and fixed promptly. Fanatical offers various customer service options, like live chat, phone support, and email support. Furthermore, Fanatical provides helpful resources such as a FAQ page and product reviews from verified customers.

    When contacting customer service, Fanatical will try to give you the most efficient solution. If they can’t find a resolution quickly via chat, they will guide you to the best source of help through phone or email. Fanatical takes pride in providing excellent customer service. So, be sure your inquiry will be handled professionally and quickly.

    Phone Support

    Fanatical offers phone support for customers who need help with orders. This shows that they take customer experience seriously. Phone support also shows that they value customers and want them to have a good shopping experience. Reviews from customers prove that the people on the line are knowledgeable, friendly and dedicated to providing great service. This makes Fanatical a legit shopping site.

    Live Chat

    Yandy puts customer service at the top of the list. Live chat help is available 7 days a week, 8am-11pm EST. They are there to help with queries and issues, such as shipping, delivery, product sizing, and availability. Plus, you can return items or ask questions about products.

    Yandy’s customer service is top-notch; they give individual attention to each customer to solve any issue promptly.

    Email Support

    Email is a great way to connect with Fanatical. On their website, you can find a contact form. Fill in your name, email address, message subject and query.

    Fanatical’s customer service is fast and knowledgeable. They usually respond in 24 hours or even less! And sometimes, you may even get a follow-up call from a customer service representative. All this makes for a personalized shopping experience with Fanatical.


    Research has shown that Fanatical is a trustworthy online shopping site. It offers discounts and secure payment options. There’s a huge range of gaming items, so there’ll be something for everyone. The customer service team is helpful and accommodating too. All in all, Fanatical looks reliable, with great selection and service.

    If you’re after PC games or gaming items at discounted prices, it’s worth exploring!

    FAQs about: Is Fanatical Legit

    Q1: Is Fanatical Legit?

    A1: Yes, Fanatical is a legitimate online gaming marketplace. They offer a wide range of digital games at competitive prices, along with secure payment processing, secure delivery of purchased items, and customer support.

    Q2: What Payment Methods Does Fanatical Accept?

    A2:Fanatical accepts payments via major credit cards (MasterCard, Visa, American Express, and Discover) as well as PayPal, Apple Pay, and Skrill.

    Q3: Does Fanatical Offer a Refund Policy?

    A3: Yes, Fanatical offers a refund policy. If the item you purchased is not as described, you can request a full refund within 14 days of purchase. However, refunds are not available for digital downloads.