Is Travelocity Legit? The Truth Behind the Popular Travel Site

Searching for an economical, safe journey? Look no more! Travelocity has the answer. Discover the facts about this popular travel site. Understand why it’s the ideal pick for your travels.

Quick facts: Is Travelocity Legit

  • ✅ Travelocity is rated 8.2/10 by TrustPilot, Source: TrustPilot
  • ✅ As of July 2020, Travelocity has over 30 million users, Source: Travelocity
  • ✅ In 2019, 74% of Travelocity customers were satisfied with their experience, Source: Travelocity
  • ✅ Travelocity is the 5th most searched travel website in the U.S., Source: SimilarWeb
  • ✅ Travelocity has received a BBB rating of A+, Source: Better Business Bureau


Travelocity is well-known! It’s an online travel agency offering flights, hotels, cruises, and rental cars. It was set up in 1996 and has since become one of the most well-known and respected travel websites. It’s popular for its low prices, simple interface, and convenience. Millions of customers use Travelocity for their vacation plans.

But, you may be wondering – how legit is Travelocity? In this article, we’ll examine the truth behind this huge travel site.

Background of Travelocity

Travelocity is an online travel booking platform, founded back in ’96. It helps people find the best prices for flights, hotels, rentals and vacation packages. It’s a subsidiary of Expedia Group, one of the world’s biggest online travel companies. Orbitz, Hotwire and Priceline are also owned by them.

Travelocity has been a leader in comparing airline and hotel rates. It offers a variety of services like flights, hotels, car rentals and vacation packages. It also has access to discounted rates for cruises and package deals. With over 400 airlines and 500,000 hotels available, it’s become one of the most popular sites. Besides competitive prices, it offers 24/7 customer support. Help is just a call away!


Travelocity was born in 1996 in the San Francisco Bay Area. Before that, it was called Preview Travel and was created by Terry Jones, former CTO of American Airlines. In 2000, the name changed to Travelocity.

Since then, Travelocity has become one of the biggest online travel companies around the globe. It is a subsidiary of Expedia Group.

Travelocity gives many services such as booking flights, hotels, cars, cruises, and activities. Plus, they have a customer service team to help customers with their inquiries. There’s also an online blog with tips on planning trips. And they offer vacation packages to save money on trips.

Services Offered

Travelocity offers loads of services to make planning trips easier and cheaper. Services like flights, hotels, car rentals, cruises, vacation packages, and activities are core services.

With the Flight Tracker tool, customers can almost see their flight status in real-time. Plus, they have Fare Watcher emails to let customers know when a ticket price drops, so they can save money.

Travelocity’s also partnered with major companies for extra benefits. Examples include special discounts for AAA members, and discounted tickets for theme parks and activities. Customers can buy insurance policies from Allianz Global Assistance using Travelocity’s online portal.

Is Travelocity Legit?

Is Travelocity legit? Yes! It’s a safe, reliable online travel booking company. Over 15 million customers have used it in the past 20 years. So, it’s one of the most recognized, trusted names in online travel.

Travelocity holds itself to high standards. Its website is secured by Norton Secured Seal. Encryption helps secure transactions and protect personal data.

Plus, payments are processed with secure methods like PayPal or Visa/Mastercard/American Express safe key technologies. So, Travelocity is a legit, secure option for booking travel.


Security is key when you book travel online. Travelocity takes it seriously. They use advanced encryption to protect your data from third parties and hackers. Payment info is securely stored. Payments are safely processed by popular providers like PayPal, Stripe, and Apple Pay.

Travelocity’s websites comply with the Payment Card Industry Data Security Standard. For added security, customers can choose Verified by VISA or MasterCard SecureCode services at checkout.


Is Travelocity legit? It’s a popular travel website and booking platform, so the answer is yes! Customers have had good experiences. The Better Business Bureau (BBB) rated Travelocity an A+, which means they provide great customer service and address complaints quickly.

Plus, they offer rewards programs with discounts on flights and packages. Also, their prices are competitive when compared to other online travel sites and traditional travel agencies.

So, Travelocity is a great option for travelers who want quality services at reasonable prices.


Reviews are key to understanding the business, product or service behind Travelocity. They show what people think of their past experiences with the platform. It’s important to read them when researching Travelocity. They give insights into customer service, ease of use, any hidden fees, and search and filter capabilities. Reviews also reveal fraud issues customers have experienced with Travelocity.

Pros and Cons of Travelocity

Jobhat Reviews-Is Travelocity Legit? The Truth Behind the Popular Travel Site

Travelocity is a popular choice for booking flights, hotels and other travel packages. It has great prices, and even exclusive deals. Lots of options are available for travelers.

However, drawbacks exist. Customer service isn’t the best. The user interface can be confusing. Fees can add up quickly when booking multiple trips or services. International transactions can lead to confusion about rates and fees due to currency conversions.

But, overall, Travelocity is still a great option for booking flights and hotels with ease, if you know its limitations.


Travelocity is a secure and dependable website for making travel reservations. All day customer service, including LiveChat and phone, is provided and staff are useful and informed. Moreover, if a problem happens in regards to reservation or payment processing, they have a strong policy in place to make sure customers are taken care of.

Furthermore, customers can get 24/7 emergency aid if something unexpected occurs while they are on holiday. Finally, Travelocity offers attractive deals on travel packages which can help customers save cash in the long run.

Although there are some risks linked with online shopping, Travelocity is reliable and provides great customer service, so it can be trusted for most travel bookings.


Travelocity has pros and cons. Cons include high service fees and taxes, slow customer support, unclear cancellation policies, hard-to-understand rewards program, and few international flight options. Fake reviews by bots were also reported.

To solve this, Yext Inc. (Travelocity’s parent company) partnered with YouGov (SurveyMonkey’s survey platform). Through YouGov, real customers can rate their overall experience, and give feedback on flight bookings and customer support. The data helps Travelocity improve their services for a better user experience.


Travelocity is a legit website for your travel and holiday needs. It’s one of the most famous online travel sites, giving lots of options for flights, hotels, rental cars, etc. Generally customers are pleased and many have used the website to book their trips without any troubles.

The one downside is Travelocity’s prices are normally higher than other websites. However, it does present perks such as price guarantee, vacation packages and 24/7 customer service which can make up for the cost.

All in all, Travelocity is a secure and dependable place to book your travel plans with assurance.

FAQs about: Is Travelocity Legit

Q1: Is Travelocity a legitimate site?

A1: Yes, Travelocity is a legitimate website and is one of the most popular travel booking sites on the web.

Q2: Does Travelocity guarantee the best prices?

A2: Yes, Travelocity guarantees the best prices on hotels, flights, and car rentals when you book directly on their website.

Q3: Does Travelocity offer customer service?

A3: Yes, Travelocity offers customer service via phone, email, and live chat.