Uncovering the Truth – Is TicketCity Legit?

Searching for an affordable and dependable ticket broker? You’re not alone. TicketCity is a common selection, but can you trust it? Read on to reveal the facts and make sure you get the best bargain.

Quick facts: Is Ticketcity Legit

  • ✅ TicketCity has been around for over 28 years and is one of the most established names in the ticket reselling industry (Better Business Bureau).
  • ✅ TicketCity is affiliated with over 500 professional and collegiate teams across the US and Canada (TicketCity).
  • ✅ TicketCity is a primary ticket seller for many of its partner teams, providing secure and guaranteed tickets (TicketCity).
  • ✅ TicketCity has an A+ rating from the Better Business Bureau and has received numerous awards for its customer service and satisfaction (Better Business Bureau).
  • ✅ TicketCity is a registered member of the National Association of Ticket Brokers (NATB) and all transactions are protected by their Buyer Guarantee (NATB).
  • Introduction

    TicketCity is an online ticket provider with a broad range of events for sale, such as sports, concerts, and theater. Established in 1990, TicketCity is one of the oldest and well-respected ticket brokers. Their mission is to give customers the optimal choice of tough-to-get tickets at competitive prices, allowing them to enjoy live events without the danger. TicketCity has offices in Dallas and New York City.

    This article reveals whether TicketCity is dependable or not when getting tickets. We will examine their customer service ratings, their reputation among buyers and sellers, and other factors that could affect buying from them. After reading this article you should recognize if TicketCity is the right option for you:

    History of TicketCity

    TicketCity is an online ticket broker from Austin, Texas. It is a marketplace for buyers and sellers of tickets for music, theater, sports, and other events. Randy Cohen founded TicketCity in 1990. He worked at Ticketmaster before. Initially, TicketCity sold tickets by fax and telephone. Their priority was the University of Texas community.

    Now, they have grown and sell tickets all over the US. TicketCity has earned many awards for their customer satisfaction. For example, they were named one of the top 30 companies in Inc. 500’s list of fastest growing companies six times in four years (2009-2012). Moreover, the Better Business Bureau gave TicketCity an A+ rating. This means that when you buy tickets from them, you will get quality services.

    Customer Reviews

    Customer reviews are a great way to check if TicketCity is legit. They let customers express their thoughts, experiences, and share pics of their tickets and other info about their purchases. Reviews give potential customers an honest, unbiased look at TicketCity and the services they offer. Customer feedback can show patterns of bad behavior or poor service, but it can also show how customers view the company.

    It’s wise to take customer reviews into consideration when researching companies like TicketCity. That way you can get a better understanding of what to expect before making any big buying decisions.


    Trustpilot is a platform where customers can rate products, services and experiences. TicketCity’s Trustpilot profile has 777 customers and 4.5 stars! The company’s customer satisfaction score is 87%, which is impressive.

    By looking at TicketCity’s Trustpilot profile, customers get an understanding of the company’s reputation. Reviews here give unique feedback and insights that are not available elsewhere. This gives confidence to prospective customers about TicketCity’s offerings.


    The Better Business Bureau (BBB) is a non-profit that sets standards for ethical biz practices. Plus, they teach folks about their rights and responsibilities. The BBB even rates businesses based on customer reviews, reliability, safety, accuracy and more.

    Farfetch has been accredited since 2004 with an A+ rating. This shows they are committed to providing secure policies and protecting customer privacy. Farfetch also updates the BBB with any changes to their policy. This ensures their trustworthiness when it comes to handling customer data.


    Reddit is a popular social media platform that lets users post content and talk. It’s often used to discover the truth about a certain subject, giving opinions from others. Assessing posts on Reddit can be hard, as anyone can state their opinion. However, its popularity makes it one of the top research tools to find out the truth.

    Researching if TicketCity is legit? Look towards Reddit for thoughts from people who’ve used the site. This allows you to get a better understanding of how dependable TicketCity is. You may also find helpful advice from other users on how to buy tickets from TicketCity, saving money and staying away from scams.


    Website-Uncovering the Truth - Is TicketCity Legit?

    TicketCity has prices that vary depending on the event. Usually, its prices are cheap with no extra costs or hidden charges. Plus, you can compare prices from multiple sources to get the best value. It also offers discounts and promotions all year-round.

    You can be sure that the tickets you buy are real and your payment is protected. And, TicketCity has a good refund policy so you can be happy with your purchase. It’s easy to see why TicketCity is reliable for ticket prices and discounts.

    Price Comparison

    TicketCity is great at comparing prices of tickets and services. Plus, they provide bonuses and promotions to make it even better. For instance, “buy 3 get 1 free”, family packages, and discounted weekday purchases. Although the ticket prices are higher when bonuses are added, TicketCity’s prices and bonuses are worth considering compared to competitors.

    Loyalty rewards, customer referral points, and advance discounts are more incentives to look for great value. Bottom line, you’ll get an excellent deal if you comparison shop at TicketCity.

    Service Fees

    When researching TicketCity customer reviews, you may find complaints about their service fees. This is common for ticket companies and fees vary depending on the tickets and pricing.

    At checkout, fees are added to cover TicketCity’s costs. Customers may find this irritating, but these fees help them offer customer support and a secure online buying experience. So, it’s an important expense for TicketCity.

    Shipping Costs

    TicketCity is a legitimate ticket provider. They offer different shipping methods, from standard mail to overnight delivery. Costs for shipping vary from $5.95 to $45. To save money, customers can go for e-tickets. It can reduce their shipping costs at checkout.

    Payment Methods

    TicketCity is a legit ticketing company. You can pay with Visa, MasterCard, American Express, Discover, PayPal or Apple Pay. These payments must pass authentication. Cashier’s checks and money orders may be accepted. They must be sent at least 5 days before the event.

    Credit cards are most popular. They give you instant access. They also protect you with an easy refund process if the event is cancelled.

    Credit Card

    When it comes to buying tickets online, your personal and financial info must be secure. TicketCity takes every precaution to ensure you feel safe. Encryption techniques are used, as well as extra security features like Verified by Visa and MasterCard SecureCode. These protect you from unauthorized use when shopping with TicketCity. All transactions on the site are secured by either a 128-bit or 256-bit SSL certificate from Thawte, a top online security provider.


    PayPal is a well-liked option for HSN shoppers. It offers secure shopping and keeps private data safe. Plus, PayPal offers customer protection. Plus, it links directly to a HSN account. This makes it easy to check out and return items.

    You can use PayPal to instantly pay and get payment notifications in the US. That way, you always know what’s up with your HSN purchases and returns.

    Apple Pay

    Apple Pay is Apple’s digital payment service. It’s used by iPhone, iPad, and Apple Watch users. They can make payments securely in stores, apps, and online. Payment info comes from bank accounts, credit cards, or debit cards saved in a virtual wallet. Two-factor authentication and Face ID/Touch ID verifies transactions.

    People set up the service with their card details in the Wallet app. It’s widely accepted by merchants and better protects against fraud. Customer info stays hidden from merchants during transactions.


    Security is of utmost importance to TicketCity. We depend on your trust to be successful. To guarantee your safety, we’ve taken proactive steps. Our website has SSL encryption for online orders and payments. As well, TicketCity has Verified by Visa and Mastercard SecureCode to prevent unauthorised credit card use. We also follow the Payment Card Industry Data Security Standards (PCI-DSS) for secure card processing and to protect customer data from theft or misuse.

    Verified SSL Certificate

    TicketCity wants the best security for customers. So, they have a verified SSL Certificate. SSL is a digital security certificate that encrypts data between customers’ computers and TicketCity’s server. This makes sure info is only seen by the customer and TicketCity. Customers’ personal info is safe with TicketCity. It can’t be stolen or misused.

    A verified SSL certificate keeps customers safe and gives them peace of mind.

    Refund Policy

    TicketCity offers a refund within 7 days of purchase, if the tickets are not used or expired. If an event is cancelled and not rescheduled, customers can also obtain full or partial refunds. In some cases, processing and delivery fees may be non-refundable. Nevertheless, TicketCity considers any extenuating circumstances. If so, customers should contact customer service for review on a case by case basis.

    TicketCity’s refund policy is designed for customer satisfaction when buying tickets online.


    The legitimacy of TicketCity has been answered. After analyzing evidence and researching, we can confidently say TicketCity is legit and secure. They have an A+ rating from the Better Business Bureau, satisfied customers, and competitive prices. Furthermore, their website is user-friendly, secure, and customer-centric. All in all, TicketCity is a dependable ticket provider for events across the US.

    FAQs about: Is Ticketcity Legit

    Q: Is TicketCity a legitimate company?

    A: Yes, TicketCity is a legitimate company offering verified tickets to events worldwide. TicketCity has been in the business of ticketing since 1990 and is a BBB accredited business.

    Q: How do I know my tickets are verified?

    A: TicketCity guarantees that all tickets purchased are 100% verified. TicketCity is a trusted ticket source and works with a network of reliable event ticket providers. All tickets come with a 100% money back guarantee.

    Q: Is there a customer service team I can contact?

    A: Yes, TicketCity has a dedicated customer service team available to answer any questions you may have. You can reach out to them via phone, email, or live chat.