Is SurveyMonkey Legit? An In-Depth Look at the Platform.

Thinking of using SurveyMonkey for data collection? This article will give you a thorough look at the platform. To decide if it’s legit and dependable for your requirements, learn more here. Ease of use and flexible pricing – SurveyMonkey might be the ideal choice for you.

Quick facts: Is Surveymonkey Legit

  • ✅ SurveyMonkey is the world’s most trusted online survey platform, with more than 80 million users worldwide. (G2)
  • ✅ SurveyMonkey is the world’s leading survey platform, with more than 600 million responses collected since 1999. (SurveyMonkey)
  • ✅ SurveyMonkey is used by over 90 percent of the Fortune 500 companies for customer feedback, market research, and employee engagement. (SurveyMonkey)
  • ✅ SurveyMonkey received a 4.4 out of 5 rating from users on G2, a leading business software review platform. (G2)
  • ✅ SurveyMonkey is accredited by the Better Business Bureau, and has an A+ rating. (Better Business Bureau)


Is SurveyMonkey legit? Millions around the world use it in various industries. This article dives deep to explore that. We’ll highlight unique features and limitations of the platform. So you can make an informed decision on whether it is right for you or not.

What is SurveyMonkey?

SurveyMonkey is an online survey and questionnaire builder. Millions of businesses, educational institutions and organizations use it. It makes creating surveys, polls and questionnaires for customers, employees or partners easy.

The platform has many features such as customizable templates and logic branching. It captures insights from different types of populations.

Reporting tools are available. They make sense of the data. Tabulation reports compare multiple items. Statistical analysis reports like t-tests and chi-squares can be used for complex surveys.

Integrations with popular third-party applications such as Salesforce, Google Analytics and MailChimp are available. This makes it easy to upload or export data.

SurveyMonkey is secure. It uses SSL encryption to protect data in transit. Responses are stored in secure servers located in the US and backed up daily.

Overview of the platform

SurveyMonkey is a great online survey platform. It’s hassle-free to sign up and use. It offers an easy-to-navigate user interface, different kinds of questions (multiple choice or open responses) and design choices. It also has powerful reporting tools.

For bigger businesses, they can take advantage of the paid services and integration with other business software. All in all, SurveyMonkey is a legit survey platform for individuals and businesses.

Features of the platform

SurveyMonkey is an online survey platform that offers lots of features. It is fast and easy to create surveys in minutes and get responses from customers, colleagues, or relatives. With over 20 question types and a user-friendly interface, designing surveys is easy.

Moreover, it provides analytics to analyze survey results and understand customers. Additionally, it offers email support, integration with social media and high-level data security.

Is SurveyMonkey Legit?

SurveyMonkey is a popular survey tool. Founded in 1999, it’s reliable and secure. It’s an online software that lets users create surveys or polls to collect data. Hundreds of templates are available for all types of surveys, including customer feedback, market research, and employee engagement.

The platform also has data analysis features to help users discover insights. Security measures include physical security, encryption, application security, and user authentication like two-factor authentication. This keeps personal information safe.

In conclusion, SurveyMonkey is a dependable platform that provides a secure environment for collecting data from respondents.

Security and privacy of data

At SurveyMonkey, we take data security and privacy very seriously. We have a team of experts who prioritize security. Our users can trust that their data is safe.

We use encryption technology and secure servers. Plus, our employees have background checks and limited access to sensitive data. Regular penetration testing and external security audits are done. We also have SOC 2 Type II certification from a third-party. For even more protection, users can enable two-factor authentication (2FA) for their accounts if desired.

Customer reviews

Customer reviews are key when judging a service provider, like Smart Financial. They give insight into customer service, product offerings and pricing. Reviews show how satisfied customers are with Smart Financial. The platform is seen as easy to use, with an intuitive online interface. Signing up is quick and straightforward.

Plus, customer service is great. Support inquiries get fast responses, with helpful and knowledgeable staff. Smart Financial’s pricing is also seen as reasonable. It offers competitive interest rates, compared to other providers.

Pros and Cons

Introduction-Is SurveyMonkey Legit? An In-Depth Look at the Platform.

SurveyMonkey is an online survey platform. It can be used to create surveys, assess responses and generate reports. It is attractive for users who want to do in-depth surveys with comprehensive analysis. This article will provide an overview of the pros and cons of SurveyMonkey.

The main benefit of SurveyMonkey is its customization options. Users can customize the look and feel of their surveys. Plus, they can design questions that fit their needs. Moreover, SurveyMonkey provides multiple response formats like multiple choice, rating scales and text boxes. Furthermore, it has sophisticated data analysis tools like logic branching, real-time response evaluation and data export option to Excel or SPSS file format. There’s also email invitation scheduling, A/B testing mode for question comparisons and automatic notification when new surveys are available.

On the downside, SurveyMonkey has some drawbacks. Its pricing model can be expensive. The free plans have limitations like only 10 questions per survey. There’s no mobile app. Response collection time can be slow. Customer service needs improvement. Some users may find the interface difficult to use at first.

Overall, SurveyMonkey remains popular due to its vast feature set. It allows users to customize their surveys in detail and analyze responses quickly and accurately.


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SurveyMonkey is a popular survey platform, yet there are some downsides. One of the major cons is the cost. SurveyMonkey’s fees can be costly for those who need extra features, like adding photos or extra questions. Also, SurveyMonkey offers surveys in only nine languages. This could be an issue for those needing to reach people from different backgrounds with various languages.

Survey creators may have a hard time figuring out how to analyze and track survey responses using SurveyMonkey as it lacks in-depth data analysis abilities. Lastly, many have said that SurveyMonkey surveys often have technical issues because of its small tech support crew.


Summing up, SurveyMonkey is trustworthy and authentic. It’s perfect for companies of all sizes, with lots of features. It makes the task of collecting feedback simpler. Furthermore, users can design surveys tailored to their business. It can be used to distribute surveys to both internal and external respondents and provides thorough reports and analysis on the information gathered.

All in all, SurveyMonkey is a potent tool that helps companies get top-notch feedback and make smart decisions.

FAQs about: Is Surveymonkey Legit

Q: Is SurveyMonkey a legitimate company?

A: Yes, SurveyMonkey is a legitimate company and has been in business since 1999.

Q: How do I know that my survey data is secure?

A: SurveyMonkey has a strict privacy policy and is compliant with privacy regulations such as GDPR, HIPAA, and PIPEDA. Your survey data is encrypted and stored securely.

Q: Can I use SurveyMonkey for free?

A: Yes, SurveyMonkey has a free plan option that allows you to create and send surveys with up to 10 questions and 100 responses.