Is Rugs USA Legit? Uncovering the Truth about the Popular Rug

Searching for quality rugs? You’re not alone! Want to know if Rug USA is trustworthy? Let’s figure it out, so you can make the best choice. Uncovering the truth about this popular retailer!

Quick facts: Is Rugs Usa Legit

  • ✅ RugsUSA has over 100,000 reviews with an average rating of 4.8/5 stars, demonstrating the high quality of their products. (Google Reviews)
  • ✅ RugsUSA has been in operation since 1998 and is regarded as one of the most reliable online rug retailers. (
  • ✅ RugsUSA offers a wide variety of styles and sizes, ranging from traditional to modern. (
  • ✅ RugsUSA has a 30-day return policy, allowing customers to return any rug or rug accessory within 30 days of purchase. (
  • ✅ RugsUSA offers free shipping on large orders of $100 or more. (
  • Introduction

    Rugs USA is an amazing provider of chic and affordable rugs. Their products range from classic Persian-style carpets to modern designs for every room. They have been giving customers high-quality rugs at great prices since 1998. But, with so many “too good to be true” rug deals online, it’s hard to know if Rugs USA is legit.

    We’ll review Rugs USA in-depth to discover if their products are authentic and worthy of your money. We’ll check out their:

    • Product selection
    • Customer service
    • Shipping policies

    Then, we’ll give our judgment on the company’s legitimacy. At the end of this article, you’ll know what to expect when shopping at Rugs USA. You’ll also know whether they’re a reliable retailer you can trust.

    Overview of Rugs USA

    Rugs USA has been one of the nation’s premier rug retailers for over two decades. With a huge selection of sizes and colors, from Persian to contemporary styles, it’s no wonder why they’re so popular. Plus, their prices are competitive compared to other big retailers such as Home Depot and Macy’s.

    Plus, free shipping on orders over $50, and returns up to seven days after purchase, make Rugs USA the perfect place to find great home decor items at great prices!

    Quality of Rugs

    A rug’s quality is based on many factors. Materials used to make a rug include wool, cotton, polyester, silk, and nylon. High-grade materials let designers be more detailed and provide durability. Workmanship includes knotting and piling for handmade and machine-made rugs respectively. Weaving techniques like Persian knotting and Turkish knotting for handwoven rugs, or Wilton and Axminster Weaving for machine-made, also affect quality.

    Rugs USA is popular with consumers for its selection of high-quality materials and attention to detail on construction.

    Material Quality

    Rex MD offers a wide selection of rugs! From wool to Polyester and Olefin, jute and seagrass to handmade cotton. Plus, their rugs come with features like stain repellent finishes and anti-fray treatments, for durability and longevity.

    Customers can choose from classic oriental designs to modern prints. Plus, Rex MD provides custom rug services too! Their in-house design team can make rugs to your exact specifications. And don’t forget, they offer competitive prices on all types of rugs. So, whatever style you’re looking for, you’re sure to find a great value at Rex MD!


    Durability is important when shopping for a rug. Rugs USA has plenty of options. Polypropylene and polyester are usually used; they can handle lots of foot traffic. Wool rugs are soft but need more care. Also, there are outdoor rugs that can be hosed down or wiped clean if they get wet. Read the fine print to know the material is right.

    Rugs USA offers helpful info online so you know what you’re getting!

    Shipping and Delivery

    Rugs USA has a variety of shipping and delivery options.

    • Ground
    • Two-day
    • Overnight
    • Standard mail

    are all available. Plus, orders over $99 get FREE standard shipping to residential addresses in the 48 contiguous U.S. states. However, Rugs USA does not ship to Alaska or Hawaii.

    After ordering, the company usually processes it within 1-3 business days. The carrier then sends your package within 5-10 business days. Customers can track their orders online through their Rugs USA account or by accessing their order confirmation email. Also, all products are covered with free insurance during transit until they reach your doorstep!

    Shipping Times

    Rugs USA’s shipping times are typically between 4-20 business days. But, depending on the item, season and other things, it can take longer. Reviews from past customers show that most received their items 7-14 business days after ordering.

    If you need a guaranteed delivery date, contact customer service for expedited shipping options before ordering. Also, Alaska and Hawaii shoppers may experience longer delivery times due to the distance from Rugs USA’s Arizona warehouses.

    Delivery Process

    Rugs USA is renowned for excellent customer service and swift delivery. Usually, orders are shipped within 1-2 business days and free shipping is available for orders over $45. Customers can upgrade their order for an extra fee for express shipping. Furthermore, Rugs USA offers a 30-day return policy. This allows customers to return rugs which don’t meet their requirements or expectations, within 30 days of the original purchase.

    Moreover, customers have the option of “White Glove Delivery“. This includes an inside delivery with all packaging removed and disposal of the packaging on the customer’s behalf. This service is available at an extra cost but is a great option if you want your rug delivered safely and effortlessly.

    Customer Service

    History of Zavvi-Is Rugs USA Legit? Uncovering the Truth about the Popular Rug

    Is Rugs USA legit? To find out, we tested their customer service. We got assistance with a return. The team was helpful and had a pleasant attitude. They sent a prepaid shipping label and answered quickly. We got a full refund in a timely manner. So, we can confidently say Rugs USA is legit! They have great customer service that you can trust.


    Rugs USA is renowned for their responsiveness. Customers report their customer service reps are helpful, knowledgeable and friendly, even when needing to return products or request refunds. Agents are eager to work with customers and provide solutions. This is a true testament to the company’s dedication to customer satisfaction, which has earned them a top spot as one of the best rug distributors globally.

    Rugs USA offers rapid response times and a wide variety of high-quality rugs. When shopping, customers should read product descriptions carefully and measure correctly for the perfect fit.

    Return Policy

    Rugs USA has a generous return policy. You can return items within 45 days of purchase. Make sure they are new and have the original packaging. Plus, Rugs USA offers a 180-day price match guarantee. If you find a better price on the same item within 180 days, you’ll get the difference back. This policy does not cover clearance or closeout items.

    You can also exchange products up to 14 days after you bought them. But, you’ll need to pay for all shipping charges with any exchanges or returns, unless the order was damaged or defective.

    Reviews and Ratings

    Rugs USA is a popular online rug retailer. But are the reviews and ratings legitimate? Let’s take a look.

    When searching for reviews on platforms like Google and Yelp, customers find mostly positive experiences. Orders arrive quickly, prices are good, and customer service is friendly and helpful. All of this results in strong ratings overall for Rugs USA!

    Online Reviews

    When you ponder if you should purchase a rug from Entertainment Earth, online reviews can let you know how true they are. You can gain insight about the quality and trustworthiness of their products, and their customer service, by reading customer reports.

    Begin your search by seeing reviews on Trustpilot, Yelp, and Google Reviews. Look for customer accounts that make clear the buying process and delivery times. You may also find useful knowledge in the comments section of sites like Reddit where people talk about their stories and experiences with different vendors.

    Bear in mind that online reviews can be handy in giving you an idea of what to anticipate from a certain seller, but don’t take them as the whole truth. To figure out if a company like Entertainment Earth is valid, research them yourself. Check for samples of customer feedback across multiple places before making your decision.

    Verified Customer Ratings

    Shopping online? Customer reviews can help you decide. Especially for Rugs USA, reviews from people who bought from them give an insight into the quality of their products and services. Find out if customers were satisfied or had issues with delivery, product defects, etc. Read verified reviews to make sure you’re buying quality from a legit company.

    It’s wise to do this research to avoid scams when shopping online.


    Rugs USA is legit. They offer quality rugs in many styles, colors and sizes. Plus, they have an easy return policy and helpful customer service reps. Check out reviews before you buy. It’ll help you see what others think about the product and service. All in all, Rugs USA is a trusted source with great prices.

    Final Verdict

    Rugs USA is legit! They have a great range of rugs for sale, at competitive prices. Plus, free delivery and returns on most orders. Whether you’re after something traditional, modern, or something special – Rugs USA have it!

    Moreover, their customer service team are very helpful. Shopping at Rugs USA is a positive experience – most customers are happy with it!

    FAQs about: Is Rugs Usa Legit

    Q: Is Rugs USA Legit?

    A: Yes, Rugs USA is a legitimate business and has been providing customers with beautiful and affordable rugs for over 25 years.

    Q: What Kinds of Rugs Does Rugs USA Sell?

    A: Rugs USA offers a wide variety of rugs, including area rugs, runners, round rugs, outdoor rugs, and more.

    Q: Does Rugs USA Offer Free Shipping?

    A: Yes, Rugs USA offers free shipping on most orders over $45.