Is Shopping with Ross Simons Legit? The Truth Revealed.

Thinkin’ ’bout shopping at Ross Simons? Worried if it’s legit? Don’t stress! This article has all the info you need. Wanna know about quality jewelry or special discounts? This article’s got it covered. You can shop with ease!

Quick facts: Is Ross Simons Legit

  • ✅ Ross-Simons has been in business for over 65 years – International Business Times
  • ✅ Ross-Simons is one of the top 10 most trusted jewelry stores in America – Forbes
  • ✅ Ross-Simons offers a lifetime guarantee on their jewelry – Ross-Simons
  • ✅ Ross-Simons offers Free Shipping and 30 Day Returns – Ross-Simons
  • ✅ Ross-Simons was voted Best Jeweler in Boston in 2020 – Boston Magazine

Overview of Ross Simons

Ross-Simons is an American-based online and catalog retailer of fine jewelry, luxury items, and home décor. Established in 1952 by two brothers (Ross and Sy Simons), they quickly became a leader in the luxury retail world.

Offering high-quality goods at competitive prices, plus great customer service policies such as free shipping on orders over $200, a 30 day return policy, and a one year warranty for jewelry and items bought through their website or catalogs.

Furthermore, their merchandise is always 100% conflict-free due to their responsible sourcing practices when buying precious metals or gems for products sold through their catalogs and website.

History of the company

Ross-Simons is an American retail company. It was founded in 1952 and began as a small jewelry store in Providence, Rhode Island. Now it’s become one of the largest catalog, internet and retail jewelry stores in the US. It offers a wide selection of jewelry, watches, home decor items, collectibles and gifts at affordable prices.

Ross-Simons is known for its great customer service, decent quality standards, and a no-hassle return policy. It takes care of its employees with good working conditions and benefits. The company strives to stay excellent in all its operations, from product design to customer service. It also follows corporate social responsibility initiatives like sustainable sourcing and recycling.

Shopping at Ross-Simons means customers can trust they are getting quality products at the best prices with unbeatable service.

Services offered

Ross Simons offer a variety of services! Engraving, Gift Wrapping, Jewelry Financing, and more. They also have an Expert Jewelry Advice Service for customers to discuss details and nuances of pieces they’re interested in. This is to make sure customers get dependable advice before making any decisions.

Plus, free shipping for orders over $250 and hassle-free returns. Their customer service teams are available 24/7 to help customers with queries or issues about their purchases. Ross Simons provide a secure shopping experience for customers.


When shopping, reviews can be helpful. Ross Simons is not different. Reviews online can give you an understanding of the company’s customer service, product quality, and affordability.

You can find reviews for Ross Simons on websites like TrustPilot and Google Reviews. Plus, some bloggers have written long reviews on their personal experience with the company.

Generally, reviews for Ross Simons are positive. Most customers are happy with their purchase. Many say there’s a variety of products, excellent customer service, competitive pricing, and a wide selection of luxury items. If you’re looking for high-end items at good prices, Ross Simons is ideal.

Online customer reviews

To figure out if Ross Simons is legit, check what customers say. Online reviews tell us about product quality, service, availability, and delivery times. Reviewing verified customers can help people shop smarter.

Ross Simons has mostly positive reviews. 90% of customers gave them a 4-star rating. Customers love items they got and fast delivery. They like the easy returns and customer service too. A few unhappy customers had problems with shipped items and couldn’t get an exchange or return.

Professional reviews

Expert reviews of Ross Simons are perfect for knowing if their brand is reliable. Money, Consumer Reports, and The Wall Street Journal have all done thorough reviews on Ross Simons’ items and services. These reviews can give you great ideas on if Ross Simons is ideal for your lifestyle and finances.

Even if the reviews are very good, it is still wise to do your research before buying. Take in the advice from the reviews, but also check around to make sure you’re getting the best deal from Ross Simons before you buy.


Online shopping can be tricky when it comes to security. Will my payment info be safe? Is the site collecting and storing data securely? Is the tech up-to-date?

Ross Simons has got you covered! Their encrypting system meets industry standards. Your personal info is encrypted and secure. Your payment details won’t be shared with anyone. Plus, anti-fraud software keeps you safe from scams.

In short, shopping with Ross Simons is 100% safe, legit and secure. You can shop with peace of mind, knowing your financial and personal info is protected.

Payment security

At Ross Simons, we get it: customers worry about online payment security. So, we’ve put in the newest digital encryption tech to guard your personal info. We use Secure Socket Layer (SSL) 128-bit encryption to move data to & from the website, scrambling your info as it goes. We also have tough firewalls to protect customers’ data from dangerous unauthorized access.

Plus, all Ross Simons credit card transactions are checked by a 3rd party anti-fraud system. It’s run by our banking partner, FNBO Direct. It stops fraudulent transactions & upholds the highest security standards.

Shipping security

At Ross Simons, customers can shop confidently! All orders have the protection of SSL encryption tech, so info is secure. Plus, Ross Simons tracks shipments with a third-party, ensuring fast delivery. Worry-free returns and exchanges are guaranteed, too – with a 30-day return policy and 90-day exchange policy. Or, opt for next day or two-day delivery. Free standard shipping is available for orders over $250.

Return Policy

Introduction-Is Shopping with Ross Simons Legit? The Truth Revealed.

At Ross Simons, we’re dedicated to giving you the best collection of fine jewelry and home décor products. We guarantee our customers are satisfied with their purchase. If not, we provide a 30-day return policy.

To start your return or exchange, contact our Customer Service at 800-835-0919 within 30 days of your order.

Items eligible for return or exchange with an original receipt or packing slip, we’ll offer a full refund for items returned in the same condition and packaging within 30 days of purchase. Shipping costs for returning an item are the customer’s responsibility.

Conditions for returning products

When shopping at Ross Simons, customers need to be aware of their return policy. Items bought within 30 days can get a refund minus interest or finance charges from Motive Loan. Purchases made using financing from Motive Loans might not be returnable after 30 days, unless the repayment terms have been met. Customers should check their Motive Loan agreement before buying, to avoid any issues when returning items. Shipping charges must also be paid when returning items.

For more info on product returns and conditions related to products purchased via financing through Motive Loan associated with Ross Simons, please refer to their return policy online or contact customer service.

Refund process

Ross Simons customers can return any item within 30 days for a refund. To do this, they must contact customer service to get a Return Authorization Number. Then, Ross Simons will provide them with return shipping instructions.

Once Ross Simons receives the returned merchandise, they’ll inspect it and issue a refund based on certain criteria. If items are received after 30 days, customers will only be eligible for store credit, not a full refund. Also, customers need to remember that shipping costs are non-refundable.

Returning items without the Return Authorization Number will be refused or subject to extra fees.

Pros and Cons

Pros: Ross Simons is an established online jewelry store, operating for over 60 years. They carry designer jewelry from well-known brands like Cartier and Mappin & Webb. Prices are competitive. Free shipping for orders over $250. And free returns within 30 days. Plus, an A+ rating from the BBB.


  • Some customers say it takes too long for orders to arrive. And customer service is lacking.
  • Also, items may be damaged or not meet quality standards.
  • Lastly, return policy is store credit only, no refunds.

Pros of shopping with Ross Simons

Shopping with Ross Simons can be great! They offer a variety of products, such as jewelry, home decor, watches, and clothing. Plus, the quality is top-notch, and prices are competitive. Customers can save even more money with coupons! Friendly and helpful staff are always ready to help out or answer questions. Customers can trust that their items will arrive as promised – no issues!

Shopping with Ross Simons is convenient and offers quality items at competitive prices with great customer service.

Cons of shopping with Ross Simons

Shopping at Ross Simons can be great for some. But, there are cons to consider. For example, Ross Simons typically has fewer items than other stores. This can make it hard to find what you’re looking for. Prices can also be quite high. Plus, the selection of clothing and accessories is very limited compared to bigger department stores or online stores. Finally, some customers have had bad experiences with delivery times and customer service.


Ultimately, shopping with Ross Simons is reliable and safe. Their renown for excellence and customer service is widely known. Plus, they have tons of items to select from, like jewelry and watches. They additionally give amazing deals regularly, making them a great shop.

Therefore, if you’re thinking of buying something from Ross Simons, you can be sure you’re getting an item from a dependable source that provides the highest security with regards to your personal information and credit card info.

FAQs about: Is Ross Simons Legit

Q: Is Ross Simons a legitimate business?

A: Yes, Ross Simons is a legitimate business that has been around for over 60 years. They offer fine jewelry, home decor, and luxury items.

Q: Does Ross Simons have a physical store?

A: Yes, Ross Simons has physical stores located throughout the United States in Massachusetts, Rhode Island, and Connecticut.

Q: Does Ross Simons offer a satisfaction guarantee?

A: Yes, Ross Simons offers a satisfaction guarantee. If you are not satisfied with your purchase, you can return it for a full refund within 60 days.