Is PromGirl Legit? Uncovering the Truth About the Online Retailer

Wondering if PromGirl is a trustworthy retailer? We can help! They have lots of options but little info. We’ll go through the details to figure out if it’s the proper fit for you. Uncover the truth with us!

Quick facts: Is Promgirl Legit

✅ PromGirl has been in business since 1997 and is registered with the Better Business Bureau (BBB) – Better Business Bureau

✅ PromGirl has sold over 500,000 dresses and has an A+ rating from the BBB – Better Business Bureau

✅ PromGirl offers an extensive selection of over 7,000 dresses for every occasion – PromGirl

✅ PromGirl received 4.7 out of 5 stars from nearly 4,000 reviews on TrustPilot

✅ PromGirl has over 5 million followers on Instagram


PromGirl has been an online store for formal dresses, prom gowns, and other special occasion wear since 1998. It’s based in the US and is one of the most popular dress websites. You can find a wide range of dresses at reasonable prices. The customer service team are friendly and knowledgeable.

But, some buyers are unsure if PromGirl is real – especially if they haven’t shopped there before. In this article, we explore the company’s history, product selection, customer reviews, and more to find out if they’re worth trusting and spending money on when buying a dress online.

Company Overview

PromGirl has been in the formalwear business since 1998. Based in Salt Lake City, they offer a great range of women’s evening wear – from gowns to prom dresses and wedding dresses.

Shop with confidence – free shipping on orders over $150, a “Fresh Look” guarantee (30 day exchange or return period), and a price match guarantee. Plus, their customer service team promises an enjoyable shopping experience each time. Trust PromGirl – they are an established, reliable online retailer.

History and Background

PromGirl is an online store that specializes in prom and homecoming dresses. Established in 1999, the business has become one of the leading suppliers of special occasion dresses on the internet. Now, PromGirl provides a big selection of prom gowns, cocktail dresses, semi-formal dresses, and other special occasion dresses for any budget.

PromGirl is based at their headquarters in Lyndhurst, New Jersey. They have a team of ecommerce experts and customer service representatives. The PromGirl crew works to give an incredible shopping experience to their customers. They offer a user-friendly website design, high-quality customer service, and reasonable prices. Moreover, they provide free shipping on all orders over $99. This makes sure that customers get their desired dress quickly and without much cost.

PromGirl’s Products

PromGirl is an online store of prom dresses, cocktail dresses, evening gowns, and other special occasion attire. It has top designer names like Sherri Hill and Tony Bowls. Its selection of styles is varied, from classic to sexy or trendy. Plus sizes, petite sizes, and tall sizes are also available.

PromGirl is a popular choice for prom dresses, as it has a large selection at competitive prices.

Customer Reviews

Customer reviews offer insight into PromGirl, an online retailer. Read reviews from customers to understand the quality of products and customer service. Some reviews are positive, praising the product and services. Others may be negative, highlighting any issues, like delivery times or sizing. Read multiple reviews to get an overall opinion of PromGirl’s services.

Overview of PromGirl’s Online Reviews

PromGirl is an online store. They offer prom dresses, formalwear and accessories for special events. It’s a popular choice for customers who want affordable, stylish options. To check if it’s legit, look at customer reviews.

Most reviews praise PromGirl for their range of styles and sizes, plus their ready-to-ship and custom orders. The website is easy to use, and they have fast shipping. Some customers have complained about fit issues and longer wait times for custom orders.

Still, PromGirl has lots of positive reviews and a good online presence. This suggests they are a legitimate business, providing quality service.

Positive Reviews

Positive reviews love PromGirl. They have a huge selection of prom dresses and formal wear. Not found in physical stores. Also, customers enjoy their customer service. It’s fast and helpful for sizing or problems.

Many speak of the quality of their products. All look like the pictures and are well-made. Plus, their prices are competitive. Even with shipping, people prefer PromGirl to physical stores.

And shopping here is easy. Items ship quickly and without hassle.

Negative Reviews

When searching for PromGirl reviews, it can be overwhelming to find so many negative ones. Customers have reported that the dress looks different than in the photo. Others noted fit issues, damage upon arrival, or long shipping times. There are even reviews about how hard it is to use the website, and how confusing the return policies are.

It’s important to take into account these negative reviews. PromGirl is online-only, so you can’t try on dresses before buying. This could explain why there are so many complaints about fit and quality. Also, keep in mind that while they offer free shipping and returns, it might not be enough to make up for any issues with the product or service.


Introduction-Is PromGirl Legit? Uncovering the Truth About the Online Retailer

When it comes to Prom dresses, some folks are wary of buying online. But, PromGirl is one of the most reliable and trusted retailers for Prom gear. People worry about price, and for good reason! To see if PromGirl is worth it, let’s review their prices.

At PromGirl, budget buyers can get stylish items for as little as $50. Mid-range dresses cost between $100-$200. For those who want to go all out, designer styles are around $400. Plus, there are regular sales so you can get a discount. So, PromGirl fits any budget and has many affordable styles – making it totally worth it!

Overview of PromGirl’s Pricing

PromGirl is an online seller of prom and special occasion dresses. They have a range of items, from designer labels to budget-friendly options. PromGirl also has accessories, jewelry, makeup, and shoes.

It’s important to know the prices of PromGirl before you buy, so you can find the best deal. PromGirl sometimes has discounts on certain styles and collections. Prices can be $75-$500 or more, depending on the style. Plus sizes usually cost more, as they require more fabric and construction time. Shipping fees may apply for orders over $150. International orders may have extra costs due to customs and duties regulations. Check this before purchase.

Shipping Costs

PromGirl offers Standard Shipping for orders placed in the U.S. for $7.95. Upgrade to Express Shipping for an extra $24.95. For international orders, Standard Shipping is $14.95 and Express Shipping is $29.95.

  • Standard Shipping takes 4-10 business days.
  • Express Shipping takes 1-3 business days.

Returns in 14 days with original tags are free, but a 15% restocking fee applies unless it’s defective or incorrect.

Return Policies

PromGirl is a well-known and established online store. They offer a generous return policy – full refunds or store credit in the first 30 days of purchase, as long as the items are unworn and in their original packaging.

Free returns are also available within 14 days of delivery, if the products are not worn and still in their original packaging.

PromGirl is trusted for its secure payment options and strong return policies. This boosts consumer trust and satisfaction when they shop with them.


PromGirl is the real deal for special occasion dresses and gowns–both brands and non-branded. Free shipping for orders over $99, plus an easy returns policy. Prices are super competitive compared to traditional stores. Plus, an amazing customer service team to help with any questions.

So if you’re after formalwear on a budget, PromGirl is the perfect choice!

FAQs about: Is Promgirl Legit

Q1: Is PromGirl a legitimate business?

A1: Yes, PromGirl is a verified and legitimate business. They have been in business since 1998 and have a long-standing reputation for providing quality dresses and a great customer service experience.

Q2: Does PromGirl have a return policy?

A2: Yes, PromGirl has a 30-day return policy. If you are not satisfied with your purchase, you can return it within 30 days of receipt for a full refund.

Q3: Does PromGirl offer worldwide shipping?

A3: Yes, PromGirl offers worldwide shipping with standard, expedited, and express delivery options.