Is PacSun Legit? Here’s What You Need to Know.

Do you want to buy something online? You should be aware of all the facts before you click ‘buy’. Thinking of buying from PacSun? Read this article to find out if it’s legit or not.

Quick facts: Is Pacsun Legit

✅ Pacsun is rated 4.4 out of 5 stars on Trust Pilot, according to reviews from over 13,000 customers (Trust Pilot)
✅ Pacsun has over 525 store locations and is one of the leading teen retail stores in the US (Retail Dive)
✅ Pacsun offers free shipping on orders over $50 (Pacsun)
✅ Pacsun offers a loyalty rewards program which offers discounts on purchases (Pacsun)
✅ Pacsun offers a variety of apparel and accessories for men, women and children (Business Insider)


PacSun is a legit retailer that’s been around for almost 40 years. From clothing, accessories and shoes to sunglasses, they offer all kinds of items. There are over 120 PacSun stores in the US and an online store.

But, with numerous online shopping options, is PacSun real? Yes, it is! PacSun is secure. Plus, they have name-brand products, fast shipping, reliable customer service and easy returns. They also look after customers’ info and give unique discounts on products. So, if you’re after quality fashion items at great prices, trust PacSun!

Company Overview

PacSun is a lifestyle brand from California. Founded in 1980 by two surfers, it caters to youth. PacSun offers national, private, and exclusive brands for teens. There are 500+ stores in all 50 states, Puerto Rico, and Guam. It is owned by Golden Gate Capital, a San Francisco-based private equity firm.

PacSun has decades of experience in retail operations. Its mission is to provide great fashion services at prices customers love. Creating unique customer experiences is also a priority.


PacSun is an American clothing company founded in 1980 by Tom Moore and John Ortega. It began as one store in Newport Beach, California. Now, it has spread to 500+ locations! These include places in the US, Canada and Puerto Rico.

The ecommerce website of PacSun offers a huge selection of products from leading youth lifestyle brands. It sells apparel, footwear, accessories, skateboard products and exclusive PacSun branded items. Customers can browse the site by category or head to the “deals” section for great discounts.

Products and Services

PacSun is an apparel brand that’s all about streetwear. Hoodies, shorts, T-shirts, and shoes? Yes, please! Plus, there are accessories like hats, jewelry, and watches. But, it’s not just about the style – PacSun provides quality products at great prices. And, to make it even better, orders over $50 get free delivery and returns within 60 days.

For customers worldwide, PacSun offers a helpful shopping experience. Plus, they have 24/7 customer service reps ready to help with any questions via chat or phone. Now, that’s what we call service!

Customer Reviews

PacSun’s reviews are splendid! Customers claim they have great customer service, particularly when returning items. Plus, they offer a wide range of clothing–from fashion to streetwear. Navigating their online store is a breeze too. All in all, customers feel PacSun is legit and trust their products and services. Most customers are highly satisfied and would recommend them.

Positive Reviews

Positive reviews are a huge factor when thinking about buying from PacSun. There are many online ratings sources, but customers can also get info from social media. Search the hashtag “#PacSun” to see what people have said about their products, service and prices.

Reviews on social media are more direct and honest than other sites. This could help customers make an educated decision about PacSun. Reading comments from customers may also help spot any red flags before you buy. But, remember there is a risk with online purchases that must be taken seriously.

Negative Reviews

PacSun has lots of clothes and accessories but it also has bad reviews. People said orders take a long time and customer service is bad. Also, people got wrong items in wrong sizes or colors. Fake products and wrong descriptions have been reported too.

For example, dresses without buttons or details that weren’t included in the description. Sizing measurements may not match what’s on the website. People should think about these issues before shopping at PacSun.

Payment Options

Security-Is PacSun Legit? Here

PacSun provides a variety of payment options for customers. These include:

  • Credit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • ShopPay
  • Apple Pay
  • Google Pay
  • and more.

All of these are secure and trusted by PacSun. Additionally, customers can purchase gift cards online or in-store. These can be used to buy items both in stores and online. For added convenience, customers may choose to use Afterpay in-store or online. This way, customers can divide their purchase into four equal payments over eight weeks, without any interest or fees.

Accepted Payment Methods

PacSun has various payment methods in store and online. Online, you can use Visa, Mastercard, American Express, Discover credit/debit cards, and PayPal. To shop in store, you can pay with cash, check, or any of the above cards. You can also use PacSun gift cards – but only if bought directly from PacSun, either online or in store.

Shipping and Returns

Personalization Mall offers free shipping on orders over $45. Shipping cost is based on order weight and location. FedEx delivers all orders, usually within two business days. Expedited options like Overnight, 2-Day, and 3-Day are available at checkout.

Customers can return their purchases within 60 days of shipment for a full refund. Items must be unused and in their original packaging. Returns can be initiated online, or by contacting customer service. Returns are processed within two business days. Refunds take 7–10 business days to post onto the customer’s credit card.

Security and Safety

PacSun takes security very seriously. The website has SSL encryption to protect customer info. The checkout process is secure and identity/card transactions are verified. 3D Secure adds an extra layer of security. Customers have additional protection when they use PayPal too.

PacSun also vets all providers to guarantee customer safety. They must follow strict supplier standards on quality, safety and labor.

SSL Certificates

When assessing the dependability of an online store, it’s essential to think about the security and privacy measures taken. An SSL Certificate is one of these measures. It is an encryption used to protect data as it travels between a browser and a server. If a website has this certificate, customers can be sure their info, such as credit card numbers, is safe from hackers.

PacSun uses an SSL Certificate from Thawte, a top provider. This ensures customers their personal data is secure when shopping at PacSun. Nonetheless, it’s still important to be careful when using a credit card online as no security is perfect.

Data Encryption

Data encryption is a must for online safety and security. PacSun protects customers from theft, fraud, and other bad stuff. It transforms all personal data into a code, which hackers can’t easily access.

When customers place orders on the PacSun website, their information and transactions are safe. To make sure of this, PacSun only works with payment processing providers like PayPal and Stripe. They use advanced methods such as SSL (Secure Socket Layer) technology to encrypt customer data before sending it over the network. Shopping at PacSun means customers’ financial information will stay safe!


PacSun is legit! They have 600+ stores in the US and Canada. Plus, they have an amazing online shopping experience. Quality products and a wide range of styles make them a great place to shop. Free shipping on orders over $50 and unlimited free returns are great perks. Plus, their customer service team is ready to help in any way. Shopping at PacSun guarantees you’ll find the perfect look for you – no matter your style!

FAQs about: Is Pacsun Legit

Q1: Is PacSun a reputable online store?

A1: Yes, PacSun is a reputable online store. They have been in business since 1980, and they offer quality clothing, shoes, and accessories for men, women, and kids.

Q2: Does PacSun have good customer service?

A2: Yes, PacSun has excellent customer service. They have a customer service team available to answer any questions or concerns you may have.

Q3: Does PacSun offer free shipping?

A3: Yes, PacSun offers free shipping on orders over $50. They also offer free returns and exchanges on all orders.