Is Newegg Legit? Uncovering the Truth Behind the Online Retailer

Think of buying a laptop or computer parts? Evaluate if Newegg, the online retailer, is legit first. Let’s dig into their legitimacy, customer service and reviews. Uncover the truth about Newegg!

Quick facts: Is Newegg Legit

  • ✅ Newegg is a US-based online retailer with a 15-year track record of customer satisfaction, according to Trustpilot.
  • ✅ Newegg has a 4.7/5 rating on BBB (Better Business Bureau).
  • ✅ Newegg had a 2018 annual sales revenue of $3.7 billion, according to
  • ✅ Newegg ranked #2 in Top 10 Online Retailers in North America in 2019, according to
  • ✅ Newegg is the largest online-only retailer in the United States, according to
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    Overview of Newegg

    Newegg is a huge online retailer! Founded in 2001, it started out just selling hardware and software, but now it offers all sorts of things – from clothing and home/office products to pet supplies and outdoor gear. It has an A+ rating from the BBB, and 93% of customers would recommend it to friends and family. Plus, Newegg’s prices are competitive and they offer discounts on top! Shipping over $25 is free, and they have a 30-day free returns policy on unopened items. They have 24-hour customer service reps to help with any questions or issues. And, they have a rewards program that offers extra discounts for frequent shoppers.

    History and Background

    Founder Fred Cheng incorporated Newegg in California in 2001. It began as a computer hardware retailer, but has since added electronics, gaming, and home appliances to its offerings.

    Newegg has become a well-known shopping site due to its range of products and competitive prices. Services such as warranty and free shipping for certain products make it even more attractive.

    But, is it reliable? This article will answer that question by looking at customer reviews, industry awards, and other Newegg facts.

    Popular Products

    Newegg is a renowned online retailer! They offer a wide variety of products: from computer components to major appliances, plus apparel. Customers love Newegg due to its low prices, speedy delivery and top-notch customer service.

    They are especially well-known for gaming laptops, workstation PCs, CPU coolers, power supplies, graphics cards and storage drives. Plus, they have a great selection of TVs, monitors and iPhone accessories. Home appliances such as washers and dryers, and home theatre systems can also be found at Newegg. Lastly, you can get discounted apparel like t-shirts and hats.

    Customer Reviews and Ratings

    Customer reviews and ratings are key to see if a business is reputable or not. Reviews on websites such as Newegg let customers share their experiences. Potential customers then trust businesses with higher ratings. Read customer reviews carefully. They outline issues others have faced and offer insight into how the company works.

    When looking at customer reviews, watch out for those from users who have had multiple experiences with the company. This gives more credibility to ratings. Look for trends in negative and positive feedback too. This shows what kind of service Newegg offers customers. Also, read any negative reviews before deciding. This provides an honest assessment of Newegg’s service.

    Trustpilot Reviews

    Trustpilot reviews for Newegg are usually good. Most customers have had positive experiences. They like the many products and the competitive prices. Also, customer service and delivery times are fast. Problems such as returns and cancellations are often fixed by the customer service team.

    Although there are some negative complaints about damaged or faulty items, this is minor compared to the mostly satisfied customers. So, Trustpilot reviews show that Newegg is largely a reliable online retailer.

    BBB Ratings

    The Better Business Bureau (BBB) is an American org that offers credibility ratings for companies and businesses. Newegg is BBB-accredited, which means they meet the requirements of their accreditation standards. The BBB gave Newegg an A+ rating, meaning they are reputable and provide exceptional products/services. This rating is based on:

    • Length in business
    • Background checks
    • Customer reviews
    • Complaints
    • Gov actions against the company/business
    • Other factors

    The BBB also took Newegg’s commitment to resolving customer complaints quickly into account.

    Overall, Newegg’s BBB rating suggests that they have a strong rep with customers and are likely a trusted online retailer.

    Security and Payment Methods

    Newegg is a genuine online retailer with a great variety of products and services. They are serious about safety and payments, offering multiple payment methods such as credit cards, PayPal, Amazon Pay etc. Plus, their website is protected by a strong SSL encryption. Moreover, the site is McAfee certified, so customers can trust that Newegg is committed to security. The payment processes are done through secure servers, provided by Verisign and other third-party companies, to keep customer info safe.

    Secure Payment Processors

    Otaku Figure customers can stay sure that payments are always made using secure payment processors. This ensures that transactions are done through secure connections and international encryption standards are used to protect personal info. All accepted payment methods are PCI-compliant and meet banking industry’s highest security standards. Your financial info is safe when making purchases from this site.

    Before buying, you can inspect their SSL Certificate or Tokenization methods to witness their dedication to security.

    Fraud Protection

    Newegg is an esteemed online retailer, famous for their huge variety of goods and low prices. But customers can still be unsure about Newegg’s authenticity. To allay these worries, Newegg has fraud protection measures to make sure each transaction on their website is secure.

    Their website security is compatible with the Payment Card Industry Data Security Standard and includes multi-factor authentication, which banks also use. This offers extra security when customers put in confidential info like credit card numbers or shipping addresses; it is checked by a third-party processor. Plus, customers can choose two-factor authentication when they check out. This involves putting in a verification code received via SMS or email, which lessens the danger of identity theft or fraud.

    Shipping and Returns

    What Do Customers Say?-Is Newegg Legit? Uncovering the Truth Behind the Online Retailer

    Newegg is a famed online shop for computer components and electronics. They have earned a great rep over the years, yet there may still be queries regarding their shipping and returns policies. Read on for an overview of Newegg’s delivery and return policies.

    When ordering from Newegg, you can get the items shipped or from pick-up stations. Delivery services for orders over $75 are free and will arrive in 5-7 business days if you choose standard delivery. Or you can pay for expedited services for faster delivery, 1-3 business days usually.

    Newegg has a 30-day return policy from the date of purchase. Items must be undamaged and in original packaging with all accessories. Returns need prior authorization from Newegg before being processed, so feel free to get in touch with them if you have any queries.

    Shipping Policies

    Newegg is a popular online store. It sells electronics, computer parts and gaming accessories. It’s been in business since 2001. It offers competitive prices, lots of products and quick shipping.

    For US shoppers, delivery is usually 3-7 business days. For those wanting it faster, there’s free 3-day delivery on select items. Or, for an extra cost, you can choose 2-day or next-day delivery.

    For global customers, Newegg has the Global Shipping Program. This provides info on costs, taxes, transit times and available locations/carriers per country.

    Return Policies

    Newegg is a reliable online store. They offer a simple return policy for all their products. You have 30 days to return any item, new or refurbished. There might be restocking fees, but Newegg does their best to keep them low.

    To return or exchange an item, first customers must login to their account. Then they must select from several reasons for the return. Finally, they get a Return Merchandise Authorization (RMA) number. This number must be with the returned item, or else Newegg won’t accept it.


    Newegg is a real online store! With a great range of items and competitive prices, Newegg gives customers a good shopping experience. Secure payment options and generous return policies give customers the trust they need to buy confidently.

    From laptops and tablets to gaming consoles and software, Newegg has something for every tech lover. Plus, with various delivery options – including free shipping for certain orders – there’s something for everyone at Newegg!

    Summary of Findings

    Investigation of Newegg proved it is reliable and trustworthy. It offers a massive selection of products, great prices, an easy website to navigate, and many payment options. Its customer service is excellent and its return policy is generous. It also has strong security protocols to guard personal information. Its reputation is overwhelmingly positive, with most customers having great experiences. All this means you can confidently shop at Newegg!

    FAQs about: Is Newegg Legit

    Q1. Is Newegg a legitimate company?

    A1. Yes, Newegg is a legitimate company. It is an online retailer that has been in business since 2001 and is widely considered to be one of the leading e-commerce sites in the world.

    Q2. Does Newegg have a good customer service record?

    A2. Yes, Newegg has a good customer service record. They offer 24/7 customer support via phone and email, and their customer service team is known to be friendly and helpful.

    Q3. Does Newegg offer free shipping?

    A3. Yes, Newegg offers free shipping on orders over $25. Shipping fees may apply for orders under $25.