Thinking about buying from HSN? To help you decide, let’s uncover the truth about this popular e-commerce store. We’ll look at HSN’s legitimacy, safety, and reputation so you can shop with assurance.
Contents
Quick facts: Is Hsn Legit
- ✅ HSN generated $3 Billion in Total Annual Revenue in 2018 (Forbes)
- ✅ HSN is the largest virtual home shopping network in the United States (MarketWatch)
- ✅ HSN is one of the top 10 e-commerce sites in the US (Statista)
- ✅ HSN has over 20 million active customers (Bloomberg)
- ✅ HSN has more than 300 exclusive brands (Business Insider)
Introduction
HSN (formerly Home Shopping Network) is an online store with hundreds of thousands of products from top brands. Founded in 1982, it’s one of the oldest home shopping networks and has become one of the top US shopping websites. It’s headquartered in St. Petersburg, Florida, with offices in Tennessee, Atlanta and New York City.
Recently, HSN has come under scrutiny due to reports of unethical practices such as price gouging, overselling items and not delivering promised discounts. Despite this, HSN is still one of America’s largest shopping sites with 8 million active users.
We wanted to find out: Is HSN legit? So, we researched HSN’s background, customer service, pricing policy and delivery process. This report will tell you whether or not HSN is a safe and reputable place to shop.
What is HSN?
HSN is an American TV and digital retailer founded in 1982. It was once known as the Home Shopping Network. It is now a part of Qurate Retail Group, along with QVC, zulily, Ballard Designs and Frontgate.
HSN offers exclusive products from top brands. The product range includes home décor, apparel, kitchen items, electronics, beauty supplies, jewelry, fitness equipment, toys, food items and books. These items are available on their website or mobile app. Plus, they can be bought from other retailers, such as Walmart and Amazon.
Customers get free shipping on orders over $25 within the US. HSN updates their site daily, so customers can keep up with all the new products. Plus, they also provide customer service 24/7 via phone or email.
HSN has been in business for over 30 years. So customers can trust that they are dealing with a legitimate company that provides quality products at reasonable prices.
Types of Products Offered by HSN
HSN is the online store to shop! It was formerly known as Home Shopping Network. You can find a variety of products, such as electronics and fashion. From very affordable to luxurious, the selection is top-notch.
Apparel, shoes, jewelry, beauty products, home décor, kitchen essentials, electronics, books & magazines and toys & games are among the many categories. Plus, HSN has special collections, like designer clothing and Martha Stewart items. With so many options, it’s no wonder why HSN is popular!
HSN’s Customer Service
HSN’s customer service is known for being the best! They can be contacted by calling or emailing. Plus, customer support is available at extended hours. Chat feature is offered too, so answers can be quickly obtained. Representatives are knowledgeable and friendly.
HSN also have three distribution centers in the USA – Florida and Mississippi. Fast shipping is ensured. Easy returns and exchanges can be done with their hassle-free return policy.
HSN’s Return Policy
HSN’s return policy helps customers have a great shopping experience. Customers have 30 days from purchase to return most items. Items unopened in original condition can be returned within 30 days for full refund. Items opened in original condition can be returned within 30 days for partial refund or exchanged for same item or one of equal price.
- Furniture and clearance items are final sale and not returnable or exchangeable.
- Some furniture orders require assembly before return or exchange. These orders must meet HSN’s standards of excellence and pass an inspection by HSN staff before any refunds or exchanges are allowed.
HSN’s Shipping and Delivery
HSN has Shipping and Delivery processes to get products to customers. Typically, they use UPS or USPS with a tracking number. Standard shipping usually takes 4 business days, or 2 with premium. Express delivery is an extra cost.
Plus, orders over $75 have free shipping. And, there are discount codes during sales. Customer service is great, with quick responses and helpful staff. All in all, HSN has reliable Shipping and Delivery to get orders safely and on time.
Pros and Cons of Shopping with HSN
Shopping with HSN comes with pros and cons. Established in 1985, it’s a network of online and TV stores, with a unique selection of products.
Pros:
- Convenient – you can shop anytime, anywhere, via their website or app.
- Wide selection – clothing, electronics, home decor.
- Free shipping on orders over $75.
- Easy Pay program – no interest payments spread over months.
Cons:
- Longer than expected delivery.
- Prices may be higher than other stores.
- No in-store pickup.
- Difficult to return items – must mail or call.
Conclusion
To wrap it up, HSN is a dependable online shopping platform. It holds an A+ rating by the Better Business Bureau and is part of many retail and trade organizations. Plus, customers can opt for flexible payment approaches and free shipment on most purchases over $75. Moreover, if they’re not content with their items, they can ask for a return or exchange within 30 days from delivery.
Therefore, it’s easy to understand why millions of shoppers every year trust HSN for quality products. With a cash-back warranty and other advantages, customers can shop with assurance knowing they’re getting the best value. As a result, if you wish to buy online from an experienced retailer, HSN is well worth a look!
FAQs about: Is Hsn Legit
Q1: Is HSN a legitimate business?
A1: Yes, HSN is a legitimate business that has been in operation for over 35 years. They are a leader in the home shopping industry and offer a wide variety of products.
Q2: Does HSN offer a money back guarantee?
A2: Yes, HSN offers a 30-day money back guarantee on most items purchased. If you are not satisfied with your purchase, you can return it within 30 days for a full refund.
Q3: Does HSN use secure checkout?
A3: Yes, HSN uses secure checkout and encryption technology to protect your personal information. They also offer various payment options, including credit cards and PayPal.