Is Shopping at Hello Molly Legit? Uncovering the Truth.

Do you fret over the genuineness of internet shopping websites? There’s no need to fret – you’re not the only one! In this piece, we’ll expose the truth behind Hello Molly. We’ll help you make a judgement with certainty. You are entitled to shop with no worries!

Quick facts: Is Hello Molly Legit

  • ✅ Hello Molly is one of the fastest growing online retailers in Australia, with over 500,000 customers. (Hello Molly)
  • ✅ Hello Molly is an accredited Google Trusted Store and has a 5-star rating on Trustpilot. (Hello Molly)
  • ✅ Hello Molly is a member of the Australian Federation of Retailers and Industries and the Australian Retailers Association. (Australian Federation of Retailers and Industries)
  • ✅ Hello Molly provides free shipping on orders over $50 and free returns within 30 days. (Hello Molly)
  • ✅ Hello Molly has over 4,000 products from independent labels, including exclusive curated collections. (Hello Molly)


Shopping online for fashion can be tricky – how do you know what’s real and what’s a scam? Hello Molly is an Aussie shop that sells clothes and accessories at a good price. But, is it legit? This article looks at customer reviews, product range, payment methods, and more. We’ll investigate the company’s policies and customer ratings, to give you answers and help you decide if this store is for you.

We’ll investigate the following aspects of Hello Molly:

  • Customer reviews
  • Product range
  • Payment methods
  • Company policies
  • Customer ratings

Company Background

In 2009, Adele and Ryan, two Australian entrepreneurs, started Hello Molly, an online fashion boutique. Their goal: to spread the love of fashion and give customers a unique shopping experience. Hello Molly carries trendy looks, unique prints, and stylish silhouettes all at competitive prices.

Today, the company has expanded. They have multiple sites in Australia, Canada, and the US. Plus, they have a team of stylists to help you curate the perfect wardrobe. Hello Molly is also conscious of the environment. They use eco-friendly materials and packaging for production. And each purchase comes with a 100% satisfaction guarantee.

History of Hello Molly

Hello Molly was set up in late 2012 with a mission to make fashion available and unique for everyone. Two friends from Australia, the founders, wanted to craft clothing that was affordable yet beautiful.

They aimed to offer a mix of on-trend options and timeless wardrobe staples.

Since then, Hello Molly has become a global online store with 4 million customers from 110 countries. Their website showcases over 10,000 styles and is recognized for its stunning dresses and versatile separates. Accessories such as jewelry, hair accessories and beauty products are also provided.

Customer service is an essential part of Hello Molly’s endeavour. They aim to deliver an excellent customer experience while offering quality products at an affordable price. Hello Molly puts effort into making sure all queries are answered quickly, so customers can count on their shopping experience!

Services Offered

Papa Pal is a shopping service that makes buying womenswear from Hello Molly a breeze. You don’t need to wait in lines or carry heavy packages – your purchases will be shipped right to your door. Plus, you get extras like free shipping, simple returns and exchanges, and a loyalty program with discounts and special offers.

Shopping with Papa Pal is great for busy people, and the customer satisfaction guarantee ensures that if something isn’t quite right, they’ll make it right. When you shop with Hello Molly, trust Papa Pal for the best experience.

Customer Reviews

Customers review Hello Molly to get an idea of what it’s like to shop there. It’s a relatively new online fashion retailer. Reviews help people understand the company’s values, customer service and history.

Some customers say their orders arrived in a few days or weeks. That could be good news for those who want speedy delivery. Others have written about the quality of their purchases. And others report their returns were dealt with quickly and kindly.

Hello Molly has mostly positive reviews. Complaints are usually about shipping times or items arriving damaged or wrong sizes. But many customers say shopping there is easy and prices are good. Also, they praise the team for dealing with any issues.

Positive Reviews

Shoppers searching for an online fashion retailer often look to customer reviews. Hello Molly’s website is full of positive reviews. Customers are happy with their shopping experience, praising the quality of products, quick delivery, easy returns, and good customer service.

Hello Molly’s prices are reasonable and they have frequent sales. Plus, customers can get popular brands like Zara at discounted prices. The product descriptions are accurate, so shoppers know what they’re getting.

All-in-all, customers say they have a great experience shopping with Hello Molly–showing it is a legitimate online fashion retailer.

Negative Reviews

Aptive Pest Control has had mixed reviews. Some good, some bad. Negative reviews include complaints of bad customer service, long waits for resolutions, and no responses to issues. Plus, many customers feel they pay too much for services that aren’t effective. Discounts and promotions don’t seem to help. Many negative comments about Aptive can be found online. It looks like there may be problems with their practices or policies.

Security and Privacy

Introduction-Is Shopping at Hello Molly Legit? Uncovering the Truth.

When shopping with Hello Molly, customers can be sure their security and privacy is a priority. To protect transactions, Hello Molly uses the industry’s highest standard, Secure Socket Layer (SSL) encryption with 256-bit encryption technology. This means all info transferred between customers’ browsers and Hello Molly’s secure server is encrypted and safe.

Plus, Hello Molly does not store any customer credit card info on its servers – even when customers choose repeat purchases. This ensures there are no chances for credit card info to be taken from its servers.

Hello Molly takes security and privacy very seriously. Every transaction is backed by Levels 1 and 2 PCI DSS (Payment Card Industry Data Security Standard) compliant verification software. With these strict measures, customers can shop with ease at Hello Molly.

Payment Security

At Hello Molly, your security is a priority. Transactions are over a secure socket layer, encrypting all data. Payment info is protected by the highest security. Financial details are never stored on servers or in the database. You can be sure your info won’t be accessed by anyone other than Hello Molly and payment processors.

Purchasing from Hello Molly is safe and secure.

Data Protection

Data Protection is major for any real shopping service. Without good data protection, credit card and personal info could be stolen, leaving customers open to fraud.

At Hello Molly, we take Data Protection seriously. We use secure payment gateways and encrypt all customer info. Our Terms & Conditions allow us to store customer details safely in our database. This stops unauthorised customers receiving our products and services. It also protects us from fraudulent activity.

Shipping and Delivery

Hello Molly offers worldwide shipping and delivery. Free standard shipping is available within Australia. Express delivery can be chosen for an extra fee. DHL provides a Standard or Express option for international customers. All orders will be shipped within 24 hours, except on weekends and holidays.

Hello Molly offers a 14-day returns policy. All returns must be in original condition for them to accept it back and issue a refund/store credit. They also offer live chat support if customers have any queries.

Shipping Speed

At Hello Molly, two shipping options are available:

  • Regular takes up to 8 business days,
  • Express takes up to 5.

You must place your order before 3:00 pm AEST for same-day shipping. International orders take 12-20 business days.

Shipping fees change from country to country. Domestic orders are $5-$15 AUD. International orders are $14-$50 AUD.

If you spend over $150 AUD, you get free regular shipping. If you spend over $200 AUD, you get free express shipping. But this doesn’t apply to international orders.

Delivery Options

Hello Molly offers lots of delivery options, depending on the country. Customers can pick from standard shipping, express shipping, and free standard shipping. Delivery timeframes vary with their choice at checkout.

Secure payment options are available for online buyers. Accepted cards are Visa, Mastercard, PayPal, Apple Pay, Google Pay, and Shopify Payments. All transactions are encrypted with 128-bit SSL for extra safety. Customers can add more protection with Verified by Visa or Mastercard SecureCode. These security measures ensure personal information is secure when shopping at Hello Molly.

Returns and Refunds

Returns and refunds are an essential part of the shopping experience at Hello Molly. Customers have 30 days from purchase to return an item and receive a full refund or exchange. All items must be unused, unwashed, and in their original condition to qualify. Customers are responsible for return shipping fees, unless the item is defective or damaged due to manufacturing.

Hello Molly offers free returns and exchanges on all orders with a shipping address within Australia. Contact customer service for a return label and print it at home or in-store. Refunds should appear in 1-2 business days after an item is returned; however, it can take up to 14 days due to your bank’s policies.

Still unsatisfied? Contact customer service – they’ll do their best to help!

Return Policy

Hello Molly offers a 30-day return policy for items bought on the website. The merchandise must be in its original packaging, with all tags attached. If you’re not happy with your purchase, contact the customer service team.

All returns must be sent back to Hello Molly headquarters in Australia within 30 days of buying. Customers are responsible for the shipping fees. Refunds will be credited back to the original payment method within 3-5 business days after the item is received & processed by Hello Molly’s warehouse. Exchanges are not available. To get the desired item, reorder instead of returning for a refund.


Steel Bite Pro provides a 60-day cash-back guarantee. If you don’t like the product, contact their customer service. You must have necessary info like order number and invoice to get your refund. It takes 2 to 3 weeks to process the refund. Refunds are done through Steel Bite Pro’s third-party payment processors. If you don’t get your refund in the time frame, follow up with them.


Hello Molly is totally legit! It’s been around for a few years, and people love it. There’s loads of fashionable clothing, accessories and shoes to choose from, and the prices are fair. The website is easy to use, and the customer service is top-notch. Plus, their return policy is great – you can exchange or return items in no time.

On top of that, they offer secure payment options and competitive shipping rates. All this makes Hello Molly the perfect shopping spot for fashion-lovers everywhere!

FAQs about: Is Hello Molly Legit

Q1: Is Hello Molly a legitimate online retailer?

A1: Yes, Hello Molly is a legitimate online clothing retailer.

Q2: What payment methods does Hello Molly accept?

A2: Hello Molly accepts payment via Paypal, Mastercard, Visa, American Express, and Afterpay.

Q3: Are the items on Hello Molly true to size?

A3: Yes, all items on Hello Molly are true to size.