Is Galactic Toys Legit? Uncovering the Truth About the Online Toy Store

Searching for the ideal toy? Puzzled if Galactic Toys is genuine? Unveil the facts about this online toy shop. Is it the accurate fit for you?

Quick facts: Is Galactic Toys Legit

  • ✅ Galactic Toys has over 11,000 products in stock, with over 6,000 unique items (Galactic Toys Website)
  • ✅ Galactic Toys has been in business since 2004 and has grown to become a global retailer (Galactic Toys Website)
  • ✅ Galactic Toys is a BBB accredited business with an A+ rating (Better Business Bureau)
  • ✅ Galactic Toys has over 4,000 reviews and a 4.8/5 star rating on Trustpilot (Trustpilot)
  • ✅ Galactic Toys has won multiple awards and has been featured in numerous publications (Galactic Toys Website)

Overview of Galactic Toys

Galactic Toys is an online toy store with a huge selection of toys and games for kids of all ages. For over two decades, they’ve been providing amazing products from renowned brands such as Lego, Hasbro, Mattel, and more. Easy and secure payments via PayPal and Visa Debit make shopping a breeze. Plus, for orders over $50 within the US, shipping is free.

Join their loyalty program or newsletter to get discounts. Not happy with something? No worries, Galactic Toys offers a 30-day money-back guarantee. It’s no wonder they’re one of the top online toy stores – customers can trust they’ll get quality items at competitive prices.

History of the company

Galactic Toys is an online toy retailer that’s been around for over ten years. Founded by ex-Toys R Us employees in 2003, they manage warehouses in the USA, Canada, and Europe. They offer thousands of products, from Lego to Pokémon to Stem kits, primarily for children aged 5-15. They prioritize great customer service, competitive prices, and fast shipping.

They offer promotions like “Buy 3 get 1 free”, loyalty rewards, and video game tournaments. But there are cons to shopping here. International orders can be pricey, and delivery may be slow due to poor communication. Plus, they don’t accept returns or exchanges for opened items.

Still, Galactic Toys is trusted, with good customer service and competitive prices. Read reviews before you buy!

Products offered

Galactic Toys is an online toy store. They have lots of new and popular toys. Boys and girls of all ages can find something. From board games to figurines, dolls, construction sets, video game systems, accessories, robotics kits and collectibles.

So, if you’re looking for something for a 5 year old or a more experienced gamer, Galactic Toys has it. Plus, their website has special sales and promotions. Also, their rewards system lets customers earn points. Galactic Toys has a great selection of toys at competitive prices. Everyone will be happy!

Customer Reviews

Customer Reviews are a must-have for any online store. They reveal the quality of products and services on offer. Plus, they give future shoppers an idea of what to expect. Many stores also have star ratings to help customers gauge satisfaction. Reviews can be especially useful in uncovering if a store is trustworthy.

Take Galactic Toys for example. This online toy store has hundreds of reviews – reading them can give you a better understanding of the store and help you make more informed purchases.

Ratings on TrustPilot

Trustpilot offers customer reviews for various businesses. Galactic Toys is one of them and has a Trustpilot profile. At the time of this article, Galactic Toys had a 4.3 rating out of 5 based on over 800 reviews. These reviews included both good and bad opinions.

Some customers had issues with customer service, while others praised the business’s timely delivery. We cannot guarantee that each order placed with Galactic Toys will be perfect. However, Trustpilot ratings offer an idea of what other customers experienced when they ordered from them in the past.

Reviews on Google

Reviews on Google can give you an idea of the customer service at Galactic Toys. Customers can rate their experience with the store from 1-5 stars. Positive reviews often thank staff, mention quick delivery, and high quality products. Negative reviews may be about slow shipping or bad customer service. But, it’s important to note that it might not be the store’s fault. It could be a specific customer service issue that isn’t Galactic Toys’ fault.

Security and Payment Methods

Galactic Toys takes data safety seriously. Trusted payment gateways process payments and store customer info securely. We use encryption tech to help protect personal information when customers order online.

We accept Visa, MasterCard, American Express, and PayPal. Apple Pay and Google Pay are also available. All orders placed with these methods are secured using SSL tech. This ensures privacy and security until the info reaches Galactic Toys’ server.

Security protocols

Yandy takes security protocols seriously. They set and maintain encryption standards to protect shoppers’ financial data. Their servers are protected with a firewall to keep unauthorized users out. Passwords are hashed with salting, making them secure and hard to crack. Yandy is compliant with the PCI-DSS for extra protection when customers make payments. Thus, shoppers’ data is always safe and secure.

Payment methods

At Galactic Toys, customers can pay with debit cards, credit cards, or PayPal. Credit card payments are secure with 128-bit encryption tech. PayPal also has two-factor authentication for extra safety. Galatic Toys also offers Alipay and WeChat pay for international customers.

Plus, Galactic Toys gives a 100% money-back guarantee for products bought from their website within 30 days. Delivery is fast too, usually 3-5 business days depending on the shipping location. Galactic Toys takes customer security seriously, so shopping there is safe.

Shipping and Returns

Introduction-Is Galactic Toys Legit? Uncovering the Truth About the Online Toy Store

Galactic Toys offer free shipping in the US and Canada for orders over $50 (including taxes). Typically, orders arrive in 1-3 business days. USPS or UPS ships your order, depending on its size. In the US, it should arrive in 5-7 business days; in Canada, 7-10 business days.

For returns and exchanges, you have 30 days after receiving your order. To return an item, you must contact Galactic Toys customer service. When the return is approved, you will get a refund to your original payment method, minus any fees like restocking fees. Exchange requests of equal value don’t need extra charges.

Shipping policies

80eighty offers standard ground, two-day and overnight delivery. All orders require a signature. Orders placed before 1 PM EST on weekdays will ship the same day. After 1 PM EST, orders will ship next business day. Standard ground delivery takes 5-7 days based on location and product availability. Two-day and overnight delivery are available for an extra fee and usually arrive in 2 or 1 business days respectively.

80eighty offers shipping insurance. In case of damaged goods, replacements will be sent out with no extra charge as long as customer service is notified within 24 hours of receiving the order.

Return policies

Customers can return unopened items within 14 days of purchase. It must be in original condition, with the receipt or invoice. Contact customer service for authorization before returning.

  • Send the item back using your preferred service, or request an RMA form from customer service.
  • Send returns to the shipping address after notification.
  • Unauthorized returns sent without notification may not be processed.
  • Rejections occur if item not original, opened, or over 14 days.
  • Galactic Toys reserves the right to reject any return.


Is Galactic Toys a legit online toy store? Yes! Customers have had great experiences, and Galactic Toys is an authorised seller for many popular brands.

So, you can trust your purchase from them will be of top-quality and safe for kids to play with.

When you need a reputable online toy store, Galactic Toys is the perfect choice. They have a solid reputation and are an authorised dealer for major brands. You can count on excellent products and customer service when you shop at Galactic Toys.

Summary of findings

We’ve researched Galactic Toys, a well-known online toy store. It appears to be legitimate. Customers have left positive reviews. The site is secure and the payment processor is reliable. Plus, product descriptions are comprehensive.

Galactic Toys also has various customer service options. It’s been running for more than 5 years. We didn’t discover any scams or frauds associated with it.

Overall, there are plenty of reasons to trust Galactic Toys. Customers can be sure they’ll get quality products from a dependable company. Shop away!

Final verdict

Galactic Toys is a real online toy shop. They have a wide range of products, from tough-to-find collectibles to today’s trendiest items. The website is well-organized and user friendly. Each product has age recommendations, customer reviews, and pictures.

The only downside to Galactic Toys is their shipping and returns policy. Free shipping is available on orders over $50. But for returns, customers must mail in a request form and pay for the delivery of outbound shipments.

In conclusion, Galactic Toys is a legitimate online toy store with good products. But their limited return policy may be a turn off for some customers.

FAQs about: Is Galactic Toys Legit

Q: Is Galactic Toys a legitimate business?

A: Yes, Galactic Toys is a legitimate business and is listed by the Better Business Bureau. We have been in business since 2017 and have been providing quality products for our customers.

Q: Does Galactic Toys have a physical store?

A: Yes, Galactic Toys has a physical store located in London. We also have an online store where customers can shop for their favorite toys and collectibles.

Q: What kind of products does Galactic Toys sell?

A: Galactic Toys sells a variety of toys, collectibles, and other merchandise. We have everything from action figures to board games to apparel.