Uncovering the Truth: Is EZContacts Legit?

Have you pondered if EZContacts is authentic? You’re not alone! This article can help you discover the answer. Is EZContacts really genuine? Let’s find out!

Quick facts: Is Ezcontacts Legit

  • ✅ EzContactsUSA is a BBB accredited business with an A+ rating from the Better Business Bureau (BBB).
  • ✅ EzContactsUSA has an average 5-star customer review rating on Trustpilot, with over 800 reviews (Trustpilot).
  • ✅ EzContactsUSA has been in business since 1998 and is the largest online retailer of eyeglasses and contact lenses in the USA (EzContactsUSA).
  • ✅ The company has sold more than 17 million products to customers in over 100 countries (EzContactsUSA).
  • ✅ EzContactsUSA offers free shipping on all orders over $50, and a 100% satisfaction guarantee (EzContactsUSA).


EZContacts.com is an online retailer of eyeglasses and contacts, established in 2001. Buyers can shop using their safe website, or by phone or fax. They provide a wide selection of designer frames, sunglasses and contacts at low prices. They claim to offer quality products at a fraction of the price from regular stores. But with great savings and convenience come potential risks and concerns.

So let’s uncover the truth – is EZContacts legit? In this article, we’ll look at:

  • Customer reviews
  • Shipping and return policies
  • Payment security
  • Their credentials

By the end, you should have all the facts to make an informed decision when buying your next set of glasses or contacts from EZContacts.

Company History

Alan Sovel, an optician and entrepreneur, founded EZContacts in 1997. It has become a renowned name in eyewear, providing customers worldwide with affordable contact lenses and sunglasses.

Ray-Ban, Oakley, Costa Del Mar, Acuvue, FreshLook, and Air Optix are just some of the iconic brands featured. EZContacts offers unbeatable prices on quality products.

Alan is passionate about helping people see clearly. That’s why EZContacts is a trusted resource for eye care professionals.

EZContacts is your one-stop shop for eyewear! With over 20 years in business, they provide high-quality products to meet your needs, improving your vision.

Founded in 1999

EZContacts is a web-based store of eyewear like contact lenses, glasses, and sunglasses. It kicked off in 1999, having been in business for more than two decades. It offers designer frames and lenses at discounted prices.

But, EZContacts can still be problematic. Limited selection, eye irritation due to ill-fitted lenses, not being able to try the frames and check the prescription accuracy, and not easy to return are all potential disadvantages. Customers should carefully think about the pros and cons for their needs before buying from EZContacts or any other online store.

Expansion of product offerings

EZContacts has grown a lot. It used to have a small selection, but now they have lots of contact lenses, frames, and sunglasses. People who didn’t have what they wanted before, now have plenty of options. Plus, they add new products every year.

Customers give EZContacts good reviews. They say the delivery is fast, there’s a great selection, and ordering online is easy. Plus, the product quality and service delivery are good too.

Customer Reviews

When it comes to online shopping, customer reviews can be a great guide. They provide information about the overall customer experience.

EZContacts offers contact lenses and eyewear at competitive prices. To help you make an informed decision, we’ve collected honest EZContacts customer reviews from around the web. These include both reviews from verified customers and comments from industry experts. Learn what it’s like to shop with EZContacts and how their customer support is in case of any issues after purchase.

Positive Reviews

EZContacts has garnered positive reviews from various sources, such as user-run blogs, social media, and review sites. Customers appreciate the convenience of shopping with EZContacts, plus the large selection of products. Plus, the ordering process is simple and the customer support is reliable. Many customers also enjoy the discounts on lenses and free shipping for orders over a certain amount.

In general, customers feel they get quality contact lenses with great prices from EZContacts.

Negative Reviews

Pinecone Research is a legit survey site managed by a global marketing research firm. But, there have been some bad comments about the company due to its unclear payment and membership info.

People have said that after doing surveys or paying fees, they did not get rewards or payments. Also, the number of surveys available was limited and memberships were not renewable. Plus, some people experienced delays in payments or rewards even after finishing surveys.

So, because of these issues and confusion around payments, it is essential to research Pinecone Research carefully before becoming a member.

Shipping and Returns

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When shopping online, shipping and returns are essential to consider. EZContacts provides customers with loads of shipping options. This includes Standard Delivery, Priority or Express Delivery, and Courier Shipping. Orders usually arrive between 1-7 business days from their warehouse in Los Angeles, California.

EZContacts offers a 30-day return policy. Customers can send back any item for a full refund excluding prescription lenses and gift cards. To initiate the Return Merchandise Authorization (RMA) process, customers have 14 days after delivery. Refunds will be issued when the items arrive at the warehouse and when inspected by an EZContacts representative.

Shipping policies

EZContacts offers a variety of shipping policies. Standard delivery arrives 2-4 business days after dispatch. Customers can choose 1 business day shipping, or opt for a signature on delivery for an extra charge. Plus, orders over $49 get free standard delivery! International shipping is available too. Note: local laws may affect delivery times and extra paperwork may be required.

EZContacts’ policies guarantee reliable and affordable shipping so customers get their products fast!

Return policies

When buying online, it’s important to check the return policy. EZContacts provide a hassle-free return. You can return unopened and unused products within 30 days of purchase. Don’t forget to include the original sales receipt or packing slip. If you receive damaged or defective products, contact customer service.

EZContacts also provide a one-year warranty on most items purchased. If there is a manufacturer’s defect during the first year, customers can get help to replace, repair, refund, or receive store credit. The warranty does not cover items abused or mishandled after delivery.


At EZContacts, we understand customers’ security concerns. That’s why we use the best tech and business practices to protect your data. We encrypt all information with an SSL certificate from Network Solutions LLC. We also undergo third-party security audits. Plus, we send email notifications after purchases or sales. So, you can trust us with your data!

Payment security

Customers look for payment security when shopping online. Discount Bandit offers PayPal and credit card payments, both with high levels of fraud protection. PayPal has a strong anti-fraud system and secure payment system. Credit cards are also secure because they are managed by banks with powerful security systems.

Discount Bandit also shows a Norton Secured seal, ensuring customers their info is secure when shopping with them.

Data security

EZContacts take data security seriously. They use 256-bit SSL encryption to ensure customer data stays confidential and secure. This is industry standard technology. They also only allow secure payment methods like MasterCard, Visa, American Express, and Discover.

Their secure server prevents any unauthorized access to customers’ personal details. Even what they have purchased from the store is safe.

Still, it’s best to be careful when providing personal info over the internet.


EZContacts: legit! They have competitive prices on a lot of products. Plus, they have sales to save customers money. Fast shipping too. Even though the prices are low, customers can trust the quality. Their customer service is highly praised.

In conclusion: EZContacts offers quality products at great prices and excellent customer service. Ordering contact lenses is easy and convenient.

FAQs about: Is Ezcontacts Legit

Q1: Is EzContacts a legitimate business?

A1: Yes, EzContacts is a legitimate business. We have been in business for over 10 years and have a positive online reputation. We are a trusted online retailer for contact lenses.

Q2: What is EzContacts return policy?

A2: We offer a 30-day satisfaction guarantee on all our products. If you are not satisfied with your purchase, you can return it for a full refund within 30 days of purchase.

Q3: Does EzContacts offer any discounts?

A3: Yes, we offer discounts for bulk orders and for orders of 5 or more boxes of contact lenses. We also offer coupon codes and special promotions throughout the year.