Is Entertainment Earth Legit? Uncovering the Truth.

Think of ordering from Entertainment Earth? Not sure because of those false negative reviews? Let’s reveal the truth! Is this retailer legit? Find out and make the right buying choice.

Quick facts: Is Entertainment Earth Legit

  • ✅ Entertainment Earth is a BBB Accredited Business with an A+ rating – Better Business Bureau
  • ✅ Entertainment Earth has a 4.8 out of 5 star review on Trustpilot – Trustpilot
  • ✅ Entertainment Earth has over 10,000 products available for purchase – Entertainment Earth
  • ✅ Entertainment Earth is the official distributor for Hasbro, Mattel, and Funko products – Entertainment Earth
  • ✅ Entertainment Earth has a Customer Satisfaction Rating of 97% – eKomi


Entertainment Earth is a collectibles and toy eCommerce site from Simi Valley, California. It started in 1996, selling officially-licensed action figures and toys such as Star Wars, Marvel and Disney. It’s become one of the biggest specialty shops for pop culture collectibles online. Their products include Funko Pop Vinyls, blind boxes, Bobbleheads and high-end statues from brands like Hot Toys.

But with its popularity people have doubts about its legitimacy. Are their products authentic? Are they the best option for collectors? We will tell you the truth about Entertainment Earth’s legitimacy. We will look at their policies and customer service. We will also suggest other options that might fit better.

What is Entertainment Earth?

Entertainment Earth is an online retailer. They specialize in collectibles, toys, action figures, and merchandise from popular movies, TV shows, and video games. All genres are covered, from vintage classics to new releases. All of the products are licensed from their original manufacturers.

What sets them apart? Their commitment to customer service. Their Everyday Low Price Guarantee ensures customers get the lowest price for a product. Plus, orders over $79 have free shipping in the continental US. Extended warranties and hassle-free returns are also offered.

In conclusion, Entertainment Earth is dedicated to quality products and excellent customer service. This gives shoppers confidence when buying online.

Overview of the company

Homethreads is a top-notch online shop for home décor and furnishings. It’s based in NYC, and ships worldwide. They pride themselves on offering only the best products, as well as great customer service, affordable prices, timely delivery, and comprehensive returns policies.

Homethreads has it all, from throw pillows and blankets to furniture and accessories. Customers can track orders from start to finish, with easy access to tracking information. Committed to quality products, great value, and amazing customer service, customers can trust they’re getting the best when shopping with Homethreads.

Products and services offered

Entertainment Earth offers lots of products and services. They have action figures, statues, plush toys, board games and more. You can shop online with their e-commerce platform. They have an auction house with exclusive items and deals.

  • Plus, free shipping on orders over $79 within the US.
  • Live Chat support is also available for questions.
  • There’s also a 30-day return policy for unused merchandise.
  • Lastly, they use FedEx for nationwide delivery – fast and secure.

Is Entertainment Earth Legit?

Is Entertainment Earth legit? Certainly! It is a legitimate e-commerce website with products from brands and licenses from all over the world.

Entertainment Earth is well-known for being in business for over 25 years, earning an A+ rating from the Better Business Bureau (BBB). They offer Marvel, DC Comics, Hasbro, Funko and more. Plus, they have statues, figures, toys, t-shirts, and costume pieces.

Customer service is outstanding. They provide 24/7 support and free returns within 90 days. Furthermore, secure transactions are available through PayPal, Visa, and Mastercard. These features explain why people have been relying on Entertainment Earth for their toy and collectible needs for the past 25 years.

Customer reviews

Customer reviews are a great way to find out more about Entertainment Earth. It’s important to look at what customers say when checking the reliability of a company.

Most reviews for Entertainment Earth are positive. People report that their purchases were great, and that they trust the company for product quality and shipping. This means many customers are satisfied. But, some have had bad experiences such as items arriving broken, or long wait times for delivery. These should also be taken into account when deciding if Entertainment Earth is reliable.

BBB rating

The Better Business Bureau is a non-profit org. It rates companies on customer service, interaction and trustworthiness. They review businesses to make sure customers are safe.

Entertainment Earth has an A+ with the BBB. This means they’ve met the BBB’s standards. No known gov’t action and a good customer service record. Plus, they stay active with the BBB, responding quickly to inquiries/complaints.

This rating is great as it helps customers make smart decisions when buying from Entertainment Earth.

Return policy

At Entertainment Earth, we want you to be thrilled with your purchase. That’s why we give a 30-day money-back guarantee for all items from and our retail stores. Excludes opened collectibles. Items that are damaged or defective can be swapped for the same model or refunded.

You must accept delivery 1st to return any product(s). Returns need an original sales receipt or packing slip from Entertainment Earth and an RMA (return merchandise authorization) number from Customer Service. If you’re not happy with any item purchased, simply return it within 30 days of the invoice date – no questions asked! Refund or replacement guaranteed.

Pros and cons

Conclusion-Is Entertainment Earth Legit? Uncovering the Truth.

Pros and Cons is a way to consider advantages and disadvantages. For Entertainment Earth, this means looking at the good and bad.

On the positive side, they have been around since 1996, are an official retailer of brands like Marvel, Harry Potter and Star Wars, plus they offer various payment methods. Live customer service is available 24/7 and they offer a 30-day money back guarantee.

But, some customers have complained about long delivery times or missing items from their orders. Also, some people have reported being charged more than expected due to shipping costs or taxes added on.

Ultimately, customers must decide if Entertainment Earth is the right choice for them.

Pros is an online toy store. It offers many toys, collectibles, and action figures from top brands. With a great selection and prices, it’s easy to shop. Fast, reliable shipping services are available. Plus, customer service is excellent: queries answered in 24 hours or less. Plus, they have a rewards program. Shoppers get points with each purchase. They can use the points for future purchases or discounts on products. is a legitimate online toy store with reliable products, competitive prices, great customer service, and a rewards program.


Entertainment Earth does not provide free shipping. Even if they have options for express delivery, it might be costly for those who are on a budget. This might reduce the value of your purchase.

You might face issues with STLEDI – Special Terms and Limited Edition Distributor Incentives. They are often used for preorder products and are exclusive to certain distributors such as EE. Collectors find them valuable, however, they may be sold out quickly or have limited availability due to their exclusivity. This could mean you miss out on buying them.


All in all, Entertainment Earth is a genuine retailer that provides a broad selection of collectibles and merchandise. They have secure payment options, free shipping on orders over $79, and exceptional customer service. Despite a few issues with limited stock in certain regions, they remain one of the top online stores for buying collectibles and merchandise.

With their devotion to excellent customer service and an extensive array of products, Entertainment Earth is a superior pick for anybody seeking to purchase collectibles or merchandise online.

FAQs about: Is Entertainment Earth Legit

Q: Is Entertainment Earth a legitimate business?

A: Yes, Entertainment Earth is a legitimate business that has been in operation since 1996. They are a trusted online retailer of action figures, collectibles, toys, and more.

Q: What payment methods does Entertainment Earth accept?

A: Entertainment Earth accepts most major credit cards, PayPal, Bill Me Later, and more.

Q: Does Entertainment Earth have a return policy?

A: Yes, Entertainment Earth has a 30-day return policy. All returns must be in the original condition in which they were received.