Tackling the wilderness can be overwhelming. There’s a lot of info out there – but is any of it true? Is Backcountry trustworthy? Let’s learn the facts!
Contents
Quick facts: Is Backcountry Legit
- ✅ Backcountry is rated 4.7/5 stars by over 8,000 customer reviews on Trustpilot. (Trustpilot)
- ✅ Backcountry has over 130 retail locations and is one of the fastest-growing e-commerce companies in the US. (Inc.com)
- ✅ Backcountry was acquired by VF Corporation in 2019 for $420 million. (Forbes)
- ✅ Backcountry has over 18,000 products from more than 600 brands. (BusinessWire)
- ✅ In 2020, Backcountry was awarded the “Best of the Web” award by Outside Magazine. (Outside Magazine)
Introduction
Backcountry – is it legit? Let’s find out! This premier online retailer of outdoor gear, apparel and footwear has a mission to provide customers with the best service, selection and prices. Established in 2014, it carries more than 300 brands and over 20 million products. These products are shipped to 100+ countries worldwide.
You’ll find top-quality items from leading brands like North Face, Patagonia and The North Face, plus Backcountry’s own brand of high-end gear. All products are genuine and authentic. Customers also get satisfaction guarantees like free returns within 45 days and exchange for a different item within 30 days. Plus, tracking is easy so you can monitor delivery progress. Finally, Backcountry offers exclusive discounts throughout the year!
Overview of Backcountry
Backcountry is a one-stop shop for all your outdoor needs! It offers premium apparel, accessories, footwear and gear for your next skiing, snowboarding, camping, climbing, or mountain biking adventure. You can find top brands like Patagonia, The North Face, Merrell, and Burton.
Backcountry staff are experienced and knowledgeable to help you make the best decisions. Plus, use their Gear Finder to discover the perfect item with seasonal guides from expert reviews. Compare over 350 products side by side. Lastly, join their loyalty program to get year round rewards and free shipping for orders over $50.
Reputation and Reviews
It’s a must to know if a business is legit before you buy from them. Especially when it comes to online shopping. Reputation and reviews are two of the most important things to look into.
Backcountry has been around since 1996. It’s very well known to customers and industry professionals for top-notch quality and excellent customer service.
To get an idea about Backcountry’s reputation, read customer reviews – especially recent ones. People talk about their experience with deliveries, product quality, customer service, etc. In addition, check out their social media for more insight about their credibility.
Overview of customer reviews
Reviews are key for shoppers. Backcountry reviews were mainly positive. Customers praised their selection of quality items, great customer service, and fast shipping. On Trustpilot, Backcountry had a customer score of 4.7 out of 5 stars. 97% were ‘Excellent’ reviews. This shows that customers were pleased with Backcountry. It proves that Backcountry is reliable, and offers good products and services.
Analysis of customer reviews
At Is Backcountry Legit?, we research customer reviews. We review star ratings and the customer’s overall experience. We also read each review to see what was good and bad.
When there is no online review, we may interview customers. This enables us to improve our services for customers in the future.
Pricing
Backcountry’s legitimacy? Check the prices! Reports say they’re fair across the board. Plus, you can trust the brands. What’s more, Backcountry has regular sales and discounts. Get free shipping if you spend over $50. And if you have any questions, their “Hassle-Free Returns” policy has you covered. Then there’s 24/7 customer support!
All in all, Backcountry seems to provide reasonable prices for quality products. Plus solid customer service!
Comparison to other retailers
Online retail can be tricky. Customers want to know they’re getting a good deal. Comparing retailers is important. WebstaurantStore stands out.
- Thousands of products – equipment and supplies for the restaurant industry – all under one roof.
- Prices competitive with other retailers.
- Free shipping on orders over $50.
- Great customer service department. Questions answered. Satisfaction guaranteed.
WebstaurantStore is legit. Customers can trust them for restaurant supplies.
Analysis of pricing structure
Comparing prices of Blue Acorn’s alternatives is essential. Sites like Backcountry, Moosejaw, and Patagonia generally cost more than Blue Acorn. Prices for items on these sites start around $150-200, whereas Blue Acorn items range from $50-100. Higher prices usually come with better quality materials and warranties. Also, exclusive deals can be found on alternative sites that may not be available elsewhere.
It is important to consider the customer service reputation of each platform too. Return and warranty policies vary. In conclusion, understanding the pricing structure of each platform will help you choose the one that fits your budget and needs.
Shipping and Returns
Backcountry offers free shipping to the lower 48 states for orders over $50. Orders put in before 3pm EST will usually ship the same day. Most orders come within two to three business days. If you need it faster, express shipping of 1-2 days or 2nd day is available.
If you need to return an item, Backcountry has a 100% satisfaction guarantee. You can get a full refund or exchange on new and unused items with tags still attached up to a year from purchase date (or 60 days after Dec 24th). Work with their customer service team to receive return labels or arrange a pickup at your home. In some cases, they may need photos of the item once received to accept the return request.
Overview of shipping policies
Open Road Lending is a loan provider. They offer competitive rates, low fees and easy repayment options. They give customers with decent credit the chance to refinance their loans at lower rates.
When buying from Open Road Lending, customers get their items in 3-7 business days. Standard shipping is free, expedited shipping is an extra cost.
Returns need to be done within 14 days of purchase. Customers must contact customer service for return authorization. Returned items must have all original tags and be in their original condition. Refunds will be in store credit or to the payment method used at checkout.
Overview of return policies
Vevor gives customers peace of mind when they shop. To set yourself up for success, learn Vevor’s return policies before buying.
Vevor offers a 5-day “no questions asked” money back guarantee. If you don’t like your order, you can get a refund.
For orders within 5 days of delivery, you can also exchange or replace your item. This option has an extra 30-day policy for products that meet certain conditions.
If you exchange/replace an item, remember it must meet the same conditions as returned items. You’ll need to pay any additional costs, such as shipping fees and customs duties/taxes if applicable.
Conclusion
Backcountry is legit! They have a massive selection of top brands, and their customer service, speedy delivery, and easy returns are unparalleled. Plus, they have secure policies to keep your shopping experience safe and hassle-free. Clearly, Backcountry is a top choice for outdoor gear, clothing, and accessories. Customers and pros alike swear by them!
Summary of findings
Users are raving about Backcountry! It’s a legit online store with great, affordable products for outdoor lovers. Reviews say the quality is good, delivery on time and customer service awesome. Plus, there are money-saving options like free shipping with no min. buy, discounts for newsletter subscribers and up to 30 days to return items.
All-in-all, people think it’s a solid store with great customer service, quality products and reliable prices.
FAQs about: Is Backcountry Legit
Q1: Is Backcountry a legitimate retailer?
A1: Yes, Backcountry is a legitimate outdoor retailer. They offer a wide selection of outdoor apparel, camping gear, and other outdoor essentials from trusted brands. They are committed to providing their customers with quality products and excellent customer service.
Q2: Does Backcountry have good customer service?
A2: Yes, Backcountry is known for their excellent customer service. They have a knowledgeable staff that is always willing to answer any questions you may have. They also offer a number of helpful resources and tools to ensure customers get the most out of their shopping experience.
Q3: Does Backcountry offer free shipping?
A3: Yes, Backcountry offers free shipping on orders over $50. They also offer fast and easy returns and exchanges on most items.